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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Requests >> Request; BT Digital Vault (Internet Services Help) https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1169377250 Message started by berto2002 on Jan 21^st, 2007 at 11:00am

Title: Request; BT Digital Vault (Internet Services Help)
Post by berto2002 on Jan 21^st, 2007 at 11:00am

Hello everyone.
I have just signed up for BT digital vault. The only help available is through 0870 240 3349 which is their Internet Services Helpdesk. I am unable to find the geographical number for this service. I did ask them on the phone and also asked for an email but the India call centre guy was not able to give me anything. Can anyone help with this number?
Kind Regards,
Rob

Title: Re: Request; BT Digital Vault (Internet Services H
Post by lompos on Jan 21^st, 2007 at 11:09am

there is an email enquiry form for BT Digital Vault here:

http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_afdpage.php?p_sid=OClC9esi&cat_lvl1=346&cat_lvl2=510&cat_lvl3=523&p_cv=3.523&p_cats=346,510,523&p_param=p_afd_subject=BT%20Digital%20Vault&p_afd_inc_router=ConsNB-Billing&p_afd_kana_target=&p_afd_form_id=contactus_send_pcsecurity_digital&p_afd_customer_classification=enquiry&p_afd_customer_category=BTPC%20Digital%20Vault&p_afd_cat_lvl1=346&p_afd_cat_lvl2=510&p_afd_cat_lvl3=523&p_source=helpandsupport

Title: Re: Request; BT Digital Vault (Internet Services H
Post by lompos on Jan 21^st, 2007 at 11:17am

also keep in mind that, if you must phone them, 0870 calls from BT residential landlines only cost 1.5p/min + a 3p connection charge at weekends.

Title: Re: Request; BT Digital Vault (Internet Services H
Post by berto2002 on Jan 21^st, 2007 at 11:35am

Thank you enormously for the email link; I could just not find it!
I don't have a BT line to call from (I am an NTL customer and don't take the phone service)
If my problems with the service persist I shall use the email link until we can come up with a geo number for them.
Thanks again
Rob