From The Sunday TimesFebruary 04, 2007:
http://travel.timesonline.co.uk/tol/life_and_style/travel/essentials/article1317166.ece


To click or not to click?
The best deals aren’t always online. Sometimes you have to phone up and demand them, says Mark Hodson


Callers beware here

EVEN IF you aren’t being charged extra to book a holiday by phone, you may still be paying over the odds for your call. Most airlines use 0871 numbers, costing 10p per minute at any time.

A lot of tour operators, travel agents and ferry operators use 0870 numbers. Those cost about 7p per minute at peak times and 4p per minute after 6pm, but can be much dearer from mobiles. The less popular 0844 numbers cost 5p per minute at any time, while 0845 numbers cost 3p per minute peak, 1p off-peak.

To find alternative low-rate numbers, visit Saynoto0870.com. For instance, if you need to call the lost-property office at Gatwick airport, you can ignore the official 0870 number and call 01293 503162 instead; and you can avoid paying £1 per minute to call Flybe’s information line by dialling 01392 268528.