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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Requests >> Sky Apple Mac specialist team https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1171306118 Message started by lolly41 on Feb 12^th, 2007 at 6:48pm

Title: Sky Apple Mac specialist team
Post by lolly41 on Feb 12^th, 2007 at 6:48pm

Hi every one,

Took me a while to figure out how to start a Topic. Kind of tuff to be new to this and not too sure how it works yet.

Anyway I need a number for sky Broadband But the Mac specialist team please.My wireless broadband does not seem to work and even by calling the other 0800 number, never got to the right person and spend hours explaining to hundreds of different people that I needed a sky specialist. They have an extension number but only the customer service can put you through.PLEASE HELP??!!

Thanks in Adavance

Lolly41

Title: Re: Sky Apple Mac specialist team
Post by Dave on Feb 12^th, 2007 at 8:20pm

lolly41 wrote on Feb 12^th, 2007 at 6:48pm:

... They have an extension number but only the customer service can put you through.PLEASE HELP??!!

So have they told you that they have an extension number and will not put you through? Or have they put you through? Or have they given you the extension number and told you that they won't put you through? Or something else?

If you have the extension number, then post it here. If you know where abouts it goes to, we might be able to work out the DDI (direct dialling in) number for this extension.

Title: Re: Sky Apple Mac specialist team
Post by lolly41 on Feb 12^th, 2007 at 9:00pm

Hi and thanks for replying.After a million calls from me a Mac guy called from sky and because I had the same problem for so long(still have), the mac guy himself said next time I should ask to be transferred to ext 77867.Until this day I did not manage to be transferred.Some people say they can't, only the customer service can...then customer service transfers me to the useless technical support who are the ones who can't transfer you to the Mac people and want to give you back to the customer service!!!! >:( I am soooo angry!!! I also want to complain but is there someone else better than Ofcom? Also RE: forcing people to call 0870.

Your help is really appreciated, thanks

Lolly41

Title: Re: Sky Apple Mac specialist team
Post by Dave on Feb 12^th, 2007 at 9:03pm

So what numbers have you called and asked to be transferred to ext 77867?

Title: Re: Sky Apple Mac specialist team
Post by lolly41 on Feb 13^th, 2007 at 10:05am

I tried the 0800 number I found on your website.Not sure if I should write it on this number here as I have read Sky finds those numbers and cancel them? I even tried the 0870 number once but still useless. There is also another specific number 0870 600 5630 for wireless broadband but have not tried yet.

Lolly41

PS: just tried one of your unverified number 02392899292 given for the above 0870 but it is a number for staff only.