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Main Forum >> Geographical Numbers Chat >> Haven Holidays, bunch of crooks! https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1172159132 Message started by ryouga on Feb 22nd, 2007 at 3:45pm |
Title: Haven Holidays, bunch of crooks! Post by ryouga on Feb 22nd, 2007 at 3:45pm
I booked a Holiday Monday evening, for a park in Northumberland, a nice park, and paid the £138 half price offer, I didnt have access to net again till Tuesday and checked confirmation email, which listed a totally different park.
Now when I was booking it it kept glitching and when it got to payment page it gave me this same wrong park each time. But when I finally paid it gave me right park, until i got this confirmation. I reckon the site is glitched! Anyway I noticed Tuesday the error, tried phoning numerous times as I was worried that the half price offer ended at midnight, I either didnt even connect or was on hold for like 20 minutes a time on a 10p a minute 0870 number! I finally(convieniently) got through last night to a rude woman who said if I changed parks it would cost the new double price plus £20 cancelation fee. I asked for a refund and was refused! Oh and by the way the park they booked me into is a grotty park tiny with 1 bar and small swimming pool and with a terrible rep for fights and arrests. Plus its only about 25 miles from where I live! I reckon it routed me to nearest park or something. |
Title: Re: Haven Holidays, bunch of crooks! Post by lompos on Feb 22nd, 2007 at 7:05pm
If you have occasion to phone them again try:
HAVEN LEISURE LTD 1 PARK LANE HEMEL HEMPSTEAD HERTFORDSHIRE HP2 4YJ Phone: 01442 230 300 Fax: 01442 230 368 |
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