Can anyone please help me to find the geographical number for the London Eye.
Reservations / Ticket office / General Queries. - Thanks

 http://www.ba-londoneye.com/


Contact UsBusiness enquiries
Phone: +44 (0) 870 990 8881
Fax: +44 (0) 870 990 8882

Customer services
Phone: +44 (0) 870 990 8883
Fax: +44 (0) 870 400 3006
Email: customer.services@ba-londoneye.com

By Post:
Customer Services
British Airways London Eye
Riverside Building
County Hall
Westminster Bridge Road
London SE1 7PB

The British Airways London Eye is operated by the London Eye Company Limited, a Tussauds Group Company.

The London Eye Company Limited. Registered in England No 2896849.
Registered office: York Court, Allsop Place, London NW1 5LR

~ Edited by Dave: Thread title amended

I'm looking for this too - fingers crossed that someone can help  :)

Thanks in advance if you can.

Hi all could someone help me please. I am looking to book tickets for the London Eye but have no joy in finding an alternative number for 870 5000 600. Please be patient as i have a brain injury and cope as well as i can. Thank you in advance Mike.

You could try contacting Merlin Entertainments, who are the owners of the London Eye. Their number is 01202 666900.

jgxenite wrote on Aug 19^th, 2008 at 7:40pm:

You could try contacting Merlin Entertainments, who are the owners of the London Eye. Their number is 01202 666900.

Perhaps we are looking for a central number which isn't necessarily anywhere near the London Eye itself. A central call centre is likely to deal with enquiries for all Merlin's venues.

This may be in-house, perhaps at the head office, or outsourced to a third party call centre provider.

It is quite possible that all Merlin's attractions are handled by some central booking facility. I still say that the first port of call would be the head office, to see whether they can shine any light on the situation. If you say that you cannot call 0870 numbers, perhaps they would be willing to transfer you, or offer an alternative 01/02 number (some of their attractions do list an alternative "international" number).

hi, a big thank you to Dave the moderator and jgxenite for their help in finding me an geo number for the London Eye. Mike7

Please confirm that the number provided by jgxenite (01202 666900) does work for London Eye in which case it will be added to the database

Hi Lompos, I phoned the number i was given. The lady i spoke to put me through and it rang for nine minutes. So i hung up and phoned again. This time the lady i spoke to said there was no other numbers apart from the 0870 ones. So no joy as of yet. Mike7

Lompos, update on my previous email. I have just this minute tried again and was sucsessfull. Yipee! although i did not book any tickets. it was just a question i needed to ask them about arrangements for the disabled. Mike7.

mike7 wrote on Aug 22^nd, 2008 at 10:51am:

Lompos, update on my previous email. I have just this minute tried again and was sucsessfull. Yipee! although i did not book any tickets. it was just a question i needed to ask them about arrangements for the disabled. Mike7.

Mike,

I wonder if the mention of asking about arrangements for the disabled scared them in to putting you through fearing that otherwise a possible complaint about their 0870 number under the DDA might ensue.

Still it proves that they can connect people to the London Eye call centre using their main geographic number.  Its just that they choose not to a lot of the time. :o >:(

Hi trying to find alternative  number for London Eye than 0871 282 5150. That is an special number for redeeming gift vouchers, but all London Eye numbers seem to be 0871. Thank you

There is an unverified number on the database, have you tried that?

Also The London Eye is owned by Merlin Entertainments and their number is 01202 666900

Thank you, u did try that and yes its the head office number. Got transferred eventually, was just wondering ud there is a direct number. But  no problem, can.use that number again.

saffy wrote on Aug 27^th, 2010 at 10:41am:

Thank you, u did try that and yes its the head office number. Got transferred eventually, was just wondering ud there is a direct number. But  no problem, can.use that number again.

Thanks. I've listed this entry as verified.  :)

Hi, was wondering if anyone knew an alternative number for the Disabled Booking Line for the London Eye. Their number is 0871 222 0188.

Thanks

There is an email address


accessiblebooking@londoneye.com

sherbert wrote on Jun 17^th, 2013 at 5:53pm:

There is an email address accessiblebooking@londoneye.com

E-mail is an insecure method of communication and, as such, should not be used for passing over details such as credit card number.

Dave wrote on Jun 17^th, 2013 at 5:58pm:

sherbert wrote on Jun 17th, 2013 at 5:53pm: There is an email address accessiblebooking@londoneye.com E-mail is an insecure method of communication and, as such, should not be used for passing over details such as credit card number.

Indeed, but my reasoning for supplying that information was so that the op could email them for an alternative number, if they have one.

Thanks, but I've tried emailing them n they've said there's no alternative number :(

sayno890 wrote on Jun 17^th, 2013 at 7:27pm:

Thanks, but I've tried emailing them n they've said there's no alternative number :(

Is that it then? Are we giving up looking? Are we hoping it will land in our laps?

Good Morning.

I did some digging and found a few bits of info.

London Eye and London Dungeons are both operated/owned by Merlin Entertainments, and both operate from the same venue.  I did a Google search for London Dungeon and the postcode for both venues, that gave me this page: http://www.tripadvisor.co.uk/Attraction_Review-g186338-d189027-Reviews-The_London_Dungeon-London_England.html which has an 020 number listed against it. It would be a start to try this number or ones close to it as alternatives for the London Eye. The Dungeon was previously operated from Tooley Street near London Bridge Station.

The number given is: 020 7403 7221

It's worth a try at least.

CJT-80 wrote on Jun 18^th, 2013 at 10:28am:

Good Morning. I did some digging and found a few bits of info. London Eye and London Dungeons are both operated/owned by Merlin Entertainments, and both operate from the same venue.  I did a Google search for London Dungeon and the postcode for both venues, that gave me this page: http://www.tripadvisor.co.uk/Attraction_Review-g186338-d189027-Reviews-The_London_Dungeon-London_England.html which has an 020 number listed against it. It would be a start to try this number or ones close to it as alternatives for the London Eye. The Dungeon was previously operated from Tooley Street near London Bridge Station. The number given is: 020 7403 7221 It's worth a try at least.

Thanks :)

Just to confirm that the Merlin Head Office number was the only one that worked for me (01202 666900) explained that we only had mobiles and the lady put me straight through to the London Eye Ticket department.

Thanks

good to know that someone in the organisation recognises the fact some households ONLY use mobiles... This "rip off" culture needs to end.... there is NO justification for using "premium" rated numbers to purchase tickets or get information...

The situation and industry has got out of control with this, and something needs to be done to stop it!

:( >:(

Anyone have alternative number for Merlin Entertainments 08712229928? Made a booking online and the website said "Payment not authorised" call 08712229928 with ref#XXXX. but my card has been charged!

Its high time the Govt, takes out all the 0871... 0870.... numbers.

This CS number is only for London Eye bookings, Blackpool Tower/Dungeon is 08712229929 and its not in the database.

Just found this number on the email sent from Merlin Entertainments - 03333212001

Sam Matt wrote on Aug 17^th, 2014 at 8:43am:

This CS number is only for London Eye bookings, Blackpool Tower/Dungeon is 08712229929 and its not in the database. Just found this number on the email sent from Merlin Entertainments - 03333212001

Given that your post was entitled London Eye this led me to research that venue. ;)

Thank you for sharing the 0333 number with us. :)

Admin please add the 0333 number. Its the existing booking line for all of their venues.

bigjohn wrote on Aug 17^th, 2014 at 9:34am:

Admin please add the 0333 number. Its the existing booking line for all of their venues.

This has now been verified and added to the database.

Thanks
Daniel