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Main Forum >> Geographical Requests >> Legal Move (part of Hammonds Direct)
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Message started by carrental on Mar 27th, 2007 at 9:38am

Title: Legal Move (part of Hammonds Direct)
Post by carrental on Mar 27th, 2007 at 9:38am
Does anyone have the landline number for Legal move? I have asked them and they say that the 0870 6004818 is the only one available.

Thanks,
Graham


~ Edited by Dave: Thread title amended
# URL added ~ DaveM

Title: Re: Legal Move
Post by Dave on Mar 27th, 2007 at 10:04am

How about I rent a car off you, only I just give you my name? Will you be able to find me? Obviously not.

So how on earth do you expect us to help you when you can't help yourself?!  ::)

Title: Re: Legal Move
Post by Kiwi_g on Mar 27th, 2007 at 11:48am
The Legal Move web site gives them as being a division of Hammonds Direct

I’ve also found 01274 764400 for Hammonds but have not tried it.

Do a Google search on Hammonds Direct – caveat emptor?

Title: Re: Legal Move
Post by Dave on Mar 27th, 2007 at 1:18pm

carrental wrote on Mar 27th, 2007 at 10:39am:
Sorry I put the wrong web address in. It should have been www.legalmove.com

That's better. So, as Kiwi_g points out, it's part of Hammonds Direct.

The number Kiwi_g has found, 01274 764400 is listed on 192.com as being for Drydens, a debt management company at Pennine House.

What is the 0870 number, where is it from? What is the address you have for Legal Move? Any other information that may help us.

Please read the instructions for posting a request, particularly the bit in blue.

Title: Re: Legal Move (part of Hammonds Direct)
Post by carrental on Mar 27th, 2007 at 3:26pm
The only postal address I have is

PO box 172
Bradford
BD1 5XX

The number is 0870 600 4822

I have infact sent an email hoping that they will call back as this might have the direct dial number.
Thanks for all your help so far

Regards,
Graham

Title: Re: Legal Move (part of Hammonds Direct)
Post by Dave on Mar 27th, 2007 at 3:45pm
Thanks for that Graham. A whois legalmove.com (lookup of the registration information for that address) is here:


Quote:
Registrant:
      Hatj
      Hatj Hatj
      Pennine House 39-45 Well Street
      Bradford    BD15NU
      GB
      Email: stephen.millband@hammondsdirect.com

   Registrar Name....: REGISTER.COM  INC.
   Registrar Whois...: whois.register.com
   Registrar Homepage: www.register.com
   Domain Name: legalmove.com
      Created on..............: Thu  Jan 20  2000
      Expires on..............: Tue  Jan 20  2015
      Record last updated on..: Mon  Jul 24  2006
   Administrative Contact:
      HammondsDirect
      Stephen Millband
      Pennine House  Well Street
      Bradford  West Yorkshire BD15NU
      GB
      Phone: 01274 764532
      Email: stephen.millband@hammondsdirect.com

   Technical Contact:
      HammondsDirect
      Stephen Millband
      Pennine House  Well Street
      Bradford  West Yorkshire BD15NU
      GB
      Phone: 01274 764532
      Email: stephen.millband@hammondsdirect.com

There's what I presume is a direct number above. Looks similar to the one Kiwi_g found.

The Hammonds Direct brochure can be downloaded in PDF here. It says:

Quote:
With the initial letter, they receive a local access phone number enabling them to call Hammondsdirect at a local rate from anywhere in the country.

Title: Re: Legal Move (part of Hammonds Direct)
Post by Kiwi_g on Mar 27th, 2007 at 3:51pm
I did a Google search and came up with Waterlows Legal  

http://www.waterlowlegal.com/indexsolicitors.htm

Hammonds Direct has 2 entries with one phone number 01274 764400 and the other 0870 122 5000


Title: Re: Legal Move (part of Hammonds Direct)
Post by Dave on Mar 28th, 2007 at 6:25am
Whois hammondsdirect.com:


Quote:
Registrant:
Hammond Support Systems Ltd
   Pennine House
   Well Street
   Bradford  WEST YORKSHIRE BD1 5NU
   UK
   Domain Name: HAMMONDSDIRECT.COM
   Administrative Contact:
      Hammond Support Systems stephen.millband@hammondsdirect.com

      Pennine House
      Well Street
      Bradford  WEST YORKSHIRE BD1 5NU
      UK
      44 (0) 1274 764547 fax: 44 (0) 1274 730484
   Technical Contact:
      Millband  stephen.millband@hammondsdirect.com

      Hammond Support Systems Ltd
      Pennine House
      39-45 Well Street
      Bradford  West Yorkshire BD1 5NU
      UK
      01274 764532 fax: 01274 730484

A different number to the one for legalmove.com and a fax.

Title: Re: Legal Move (part of Hammonds Direct)
Post by carrental on Mar 28th, 2007 at 8:36am
Thanks for all of your comments - I'll call the numbers provided.

Regards,
Graham

Title: Re: Legal Move (part of Hammonds Direct)
Post by millband on May 30th, 2007 at 11:54am
Hi, that's a great piece of detective work! However I'm afraid the number you've found above goes to the IT Department (as you'd expect for a domain registration) rather than a customer-facing part of the business.

As we're not in a customer services role you'll find that using the email address and number given to you in the documentation you receive from Legalmove will get you a much more useful response. If you don't have that to hand the number is 0870 600 4818. The customer services team are very skilled so your call will be a lot shorter than it would be going through IT first!

There isn't a direct equivalent geographic version of this number we could give as an alternative, as we use BT routing of NGN's to get your call to the correctly trained staff who are on shift. As these are in different offices, using a geographic alternative would often get you through to someone who can't help you.

All the best,

Stephen

Title: Re: Legal Move (part of Hammonds Direct)
Post by lompos on May 30th, 2007 at 8:45pm
HammondsDirect have a number of offices (Leeds, Manchester, Bradford).

I rang 0161 830 5000, admittedly in the evening, but the security man who was located in Leeds offered to transfer me to any of their offices including Bradford.  0161 830 5000 may be their central switchboard number. For Bradford security also gave a mobile number: 0798 981 6564.

0161 830 5000 would be worth trying during the day.   ::)


Title: Re: Legal Move (part of Hammonds Direct)
Post by 0870sucks on Jan 12th, 2008 at 12:55am
Millband,I hope you are not trying to justify the use of 0870 numbers? This company makes a fortune from customers and should not rip them off futher on the phone!
Any fool knows that an automated service can be set up on a geo. number.
There is always an alternative land line number but most (087) companies "bend over backwards" not to reveal them, hence this excellent site!!

Title: Re: Legal Move (part of Hammonds Direct)
Post by tommy2teas on Feb 22nd, 2008 at 9:40am
I used legal move for my house move last year. You seem to be able to get into the system initially only via the 0870 number. Once you have a dedicated agent get them to phone you on your mobile. This then gives you the direct landline number of your agent which can be used for all future communication.

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