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Main Forum >> Geographical Requests >> Arbiter UK Support
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Message started by music man 100 on May 24th, 2007 at 9:55am

Title: Arbiter UK Support
Post by music man 100 on May 24th, 2007 at 9:55am
Hi Can you please get the geographical number for arbiter uk technical support.

0870 383 0278 is their number at the moment.

Regards

Music Man 100

Title: Re: Arbiter UK Support
Post by Heinz on May 24th, 2007 at 1:01pm
In December 2005, it was 020 8970 1924 but, as all their other numbers have changed and, now,are in the 020 8207 7860-90 range, I'd suggest trying a few at random in between if that doesn't work.

Title: Re: Arbiter UK Support
Post by music man 100 on May 25th, 2007 at 1:23pm
Hey that number you suggested above does not work.

Title: Re: Arbiter UK Support
Post by Heinz on May 25th, 2007 at 2:18pm
And how successful were you with the other suggestion?

Title: Re: Arbiter UK Support
Post by music man 100 on May 28th, 2007 at 10:47pm
No sorry, I diddn't have any luck trying any of the numbers inbetween like you said.

Do you have any other suggestions?

Cheers

Music man 100

Title: Arbiter group ltd, uk/ cubase 4 tech help
Post by r0NIN48 on Feb 28th, 2008 at 3:03pm
:'( I've done my best to check b 4 post.

cant get through to ARBITER UK, even after holding for 30 mins the automated voice hung me up!

the number i got is 0870 38 30 278

'Hanx

Title: Re: Arbiter group ltd, uk/ cubase 4 tech help
Post by sherbert on Feb 28th, 2008 at 3:47pm
Go to their web site and you will find loads of geo. numbers. Why not try phoning one of them and asked to be put through to who you want?

http://www.arbiter.co.uk/contact.htm

Hope that helps.

Title: Re: Arbiter group ltd, uk/ cubase 4 tech help
Post by Dave on Feb 28th, 2008 at 8:03pm

r0NIN48 wrote on Feb 28th, 2008 at 3:03pm:
cant get through to ARBITER UK, even after holding for 30 mins the automated voice hung me up!

I've joined your thread to the existing one. See the suggestions above and report back on what works and what doesn't.

Title: Re: Arbiter UK Support
Post by r0NIN48 on Feb 28th, 2008 at 10:20pm
thanks DAVE! sherbet is a little condescending and not very helpful, you see i am trying to get tech help for Cubase 4,
which is the number i posted!!! nothing else works, everything is either dead or re=directs you to the number i posted earlier.
I did do a search of this web-site also before i posted and it yielded no results, so my lack of faith in humanity and technology
is re affirmed. I have sent emails to all the companies involved today and await......and wait for reply.
Sites like this ain't widely known, i found it in a small article in WEBUSER.
i don't watch t.v much, so if you've been on watchdog or similar shows , i missed it.
just like those meetings you all have on life direction and values, i freely admit, i was probably in a waking sleep.
Thanx for you help and the initiative to help morons like myself, it's an inspiration.

Title: Re: Arbiter UK Support
Post by jgxenite on Feb 29th, 2008 at 9:53am
Just a stab in the dark, but given music sales is  020 8207 7880, and the last digit of the 0870 is 8, perhaps it is  020 8207 7888?

If that doesn't work, my only other suggestion would be to try all numbers between 7860 and 7900 (excluding the ones mentioned on their contact page) some time after 7ish and see if you can find the number that way.

Title: Re: Arbiter UK Support
Post by Dave on Feb 29th, 2008 at 9:31pm

r0NIN48 wrote on Feb 28th, 2008 at 10:20pm:
thanks DAVE! sherbet is a little condescending and not very helpful, you see i am trying to get tech help for Cubase 4,
which is the number i posted!!! nothing else works, everything is either dead or re=directs you to the number i posted earlier. ...

On the contrary. The number will not appear out of thin air. Numbers listed on this site are often found by detective work.

In the first instance, try published numbers, such as for switchboard. You did not indicate you had tried these and neither had you posted information on what the company's website was and specifically that geographical numbers are published on there.

Unless someone can find some information which suggests otherwise (i.e. the service you require is outsourced to another company), I go with what has been suggested; that the 0870 routes through to the office and that the number will therefore be a direct dialling in one, of which the contact page suggests 020 820778xx is likely.

Title: Re: Arbiter UK Support
Post by Dave on Feb 29th, 2008 at 9:39pm

jgxenite wrote on Feb 29th, 2008 at 9:53am:
Just a stab in the dark, but given music sales is  020 8207 7880, and the last digit of the 0870 is 8, perhaps it is  020 8207 7888?

I'm not sure about your logic, but the 7888 number may well be it. If you refer to how the website's contact page used to look in October 2006 using the Internet Archive, the technical number was 020 8207 7888 (see http://www.arbiter.co.uk/contact.htm]here[/url]).

r0NIN48, please let us know whether it works.

Title: Re: Arbiter UK Support
Post by jgxenite on Feb 29th, 2008 at 9:43pm
Well, my logic stemmed from the fact that their "music technology" numbers were in the range 788x. Sometimes companies like to have blocks of 0870s that map directly to corresponding underlying numbers. This hasn't been proved by Arbiter since the only 0870 is the one for support, but I just guessed that the last digit (8) might correspond to 7888 (as proved by Dave - before October 2006 anyway).

Title: Re: Arbiter UK Support
Post by jgxenite on Feb 29th, 2008 at 9:47pm
I've just tried 7888 now, and while it rings, it doesn't seem to answer (not within the first 10 seconds anyway). My guess is that while the 0870 possibly maps to the 0870 number, the 0870 number also acts as the "our help desk is now closed" number when the office isn't open.

According to this page, you'll have to wait until Monday to confirm whether or not the number is correct.

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