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Message started by castromic on Jun 18th, 2007 at 12:19pm

Title: CSMA Motoring & Leisure (Advanced Fulfilment)
Post by castromic on Jun 18th, 2007 at 12:19pm
08700117031

I'm trying to find an alternative geo. number to return a faulty item sent by the magazines Reader Offers dept.

Address is :- 1 Brookhampton Lane, Kineton, Warwickshire, CV35 0JA

~ Edited by Dave: Thread title amended

Title: Re: CSMA. 'Motoring & Leisure' magazine
Post by Heinz on Jun 18th, 2007 at 1:38pm
The STD code doesn't tie up (it's for Brighton) but http://www.csma.uk.com/contact/ shows:

Motoring & Leisure magazine:
01273 744757
9am-5pm Mon-Thur, 9am-4:30pm Fri

A postcode check on CV35 0JA isn't much help either (unless you recognise one of the firm's names):

* Advanced Fulfilment Services Ltd, 1, Brookhampton Lane, Kineton, WARWICK, CV35 0JA
* Alchemie Ltd, Brookhampton Lane, Kineton, WARWICK, CV35 0JA
* Kineton Sheet Metal Co, Brookhampton Lane, Kineton, WARWICK, CV35 0JA
* Martin International Ltd, 5 Brook Business Park, Brookhampton Lane, Kineton, WARWICK, CV35 0JA
* Stewart Gill Conveyors Ltd, 4 Brook Business Park, Brookhampton Lane, Kineton, WARWICK, CV35 0JA
* Unit 2, Brookhampton Lane, Kineton, WARWICK, CV35 0JA

Title: Re: CSMA. 'Motoring & Leisure' magazine
Post by a very nice man on Jun 18th, 2007 at 2:07pm
You'll probably find that it is Advanced Fulfilment Services that you are after.
Ie, the magazine is printed, or product manufactured, it is then delivered in bulk to AFS, who then mailshot it as part of their fulfilment service.
Several other firms offer a similar service.

Title: Re: CSMA. 'Motoring & Leisure' magazine
Post by Heinz on Jun 18th, 2007 at 2:25pm
If so, 192.com finds (although it won't find anything if you put a D on the end of the first word of the firm's name as the Royal Mail Postcode Checker site does in its response)):

ADVANCE FULFILMENT SERVICES LTD
Business Directory
01926 645 700
01926 645 701 fax

I doubt they're who you need though - they probably just distribute the magazine, not items advertised for sale within it.

Title: Re: CSMA. 'Motoring & Leisure' magazine
Post by lompos on Jun 18th, 2007 at 5:04pm
Googling 0870 011 7 turns up a number of firms who sell consumer products.  Can you give us a clue what the product is you are returning?

Title: Re: CSMA. 'Motoring & Leisure' magazine
Post by Dave on Jun 19th, 2007 at 11:10pm
01926 645700 answers immediately with a menu for orders and other enquiries for "Home & Comfort readers offers". Other similar numbers answer immediately with a menu for other outlets.

Mapping numbers from 01926 645700:

Key
~ Answers immediately with name of outlet annotated and menu for orders etc
# Fax
€ Rings at least once

700 ~ Home & Comfort readers offers
701 #
702 ~ Zenier Adult order line
703 €
704 €
705 ~ Home & Comfort readers offers
706 ~ Home Shopping
707 ~ Freedom to Fun
708 ~ Discovery Media Direct
709 €
710 ~ Carpet Savers order line
711 ~ Home & Comfort readers offers
712 ~ Freedom to Fun
713 ~ Home Shopping
714 ~ Health Innovations
715 ~ Young Explorers order line
716 ~ Home & Comfort readers offers
717 ~ Near & Far order line
718 €
719 ~ CDC International

720 onwards are not recognised. A quick call to the CSMA 0870 0117031 reveals it answers as "Home & Comfort readers offers", so there are four alternatives above.  ;)

Title: Re: CSMA Motoring & Leisure (Advanced Fulfilment)
Post by castromic on Jun 22nd, 2007 at 11:00am
;D

01926 645700 was the correct number. Ta for all research and suggestions.

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