0845 9006008 - the suggested alternative 0800 731 8888 selct "0" gets to a switchboard who simply give out the 0845 number. No amount of persuasion "it's barred" etc. helped as Shell (or at least "Shield") claims it is impossible to transfer the call. Seems we've been rumbled!

The 0845 9006008 number reaches a call centre in Asia with very poor line quaity, the e-mail generates a German acknowledgement.  

Website: www.shellpluspoints.com

From terms and conditions page:


Quote:

Welcome to the Shell.com/pluspoints web site. This web site is owned by Shell International Limited, an English company with registered number 03075807, VAT registration number GB 235 7632 55 and registered office at Shell Centre, London, SE1 7NA and is operated by Carlson Marketing Group (UK) Limited, an English company with registered number 648706, VAT registration number GB 536 6404 43 and registered office at Alice Court, 116 Putney Bridge Road, London, SW15 2NQ, on behalf of Shell [International] Limited.

Is the whole scheme operated by Carlson Marketing?

From Carlson's website at [url=www.carlsonmarketing.com[/url]:]www.carlsonmarketing.com:[/url]

Carlson Marketing UK Ltd.
UK Headquarters
Carlson Court
116 Putney Bridge Road
London SW15 2NQ
United Kingdom
Tele: 44.208.875.0875
Fax: 44.208.875.0777

Thanks for this. I'll let you know if they're involved with "Shell Driver's Club" which "Plus Points" has become.