I dialled the recommended 01484 600 900 instead of Capita's advertised 0870 162 3131 but got only a recorded message telling me to dial the 0870 number.  When I did that, I was held in a queue while my phone bill ticked up.  Any suggestions please?

80GT wrote on Jun 27^th, 2007 at 4:21pm:

Any suggestions please?

Don't dial the 0870 number!  ::)

A search of the database for capita registrars reveals a number of hits, some of which are 01484 numbers. 01484 600900 is an unverified entry for the 0870 you quote. There are a couple of other 01484 numbers that are verified and they are similar to 600900. Perhaps 600900 was the 'old' number before they jumped on the bandwagon. It is therefore apparent that the Huddersfield office has numbers in the form of 01484 6009xx.

I've removed the 600900 entry. It did say "Northern Registrars" after the Capita name in our database and on ringing it it says that their name has now changed. Capita is behind the BBC's 0870 numbers, so it will come as no suprise that they believe it to be a proper way of doing business to charge callers for the privilege of doing so.

Thank you  very much Dave.   [smiley=thumbup.gif]  I am very impressed by your prompt response.   ;D