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Main Forum >> Call Providers >> PO Homephone Free Eve/W'Ends From July 1st
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Message started by NGMsGhost on Jun 30th, 2007 at 8:24am

Title: PO Homephone Free Eve/W'Ends From July 1st
Post by NGMsGhost on Jun 30th, 2007 at 8:24am
JUst to note that Post Office Homephone is providing free evenings and weekend calls from 1st July although it is introducing a connection fee of I think 3p in the weekday daytime.

Post Office Homephone also remains an anomaly in not offering an unlimited 01/02 calls package for the weekday daytime period and is sticking to just its 3p per minute offering.

Title: Re: PO Homephone Free Eve/W'Ends From July 1st
Post by Dave on Jul 15th, 2007 at 3:12pm

NGMsGhost wrote on Jun 30th, 2007 at 8:24am:
JUst to note that Post Office Homephone is providing free evenings and weekend calls from 1st July although it is introducing a connection fee of I think 3p in the weekday daytime.

I'm just updating the 01/02 vs 0845/0870 price comparison page. Call rates for POHP are here.

Local and national calls are priced as "Free (for up to 60 mins)". So what about after 60 minutes; where can this information be found? Are we to assume that it's 3p/min after the first hour?

Also, you mention the connection charge. Where is this shown? Is it burried in the T&Cs somewhere?

Title: Re: PO Homephone Free Eve/W'Ends From July 1st
Post by Heinz on Jul 15th, 2007 at 9:01pm

Dave wrote on Jul 15th, 2007 at 3:12pm:
Also, you mention the connection charge. Where is this shown? Is it burried in the T&Cs somewhere?

It was in a letter of some sort sent to customers - see posts 3 and 7 HERE.

Don't forget they simultaneously increased the cost of peak UK 01/02 calls by 25% (from 2.4p/minute to 3p/minute).

Title: Re: Cheap Call Providers - BT Landline Customers
Post by jaydog on Jul 19th, 2007 at 4:01pm
Will post office home phone allow the use of 1899 ? or 18185? as their new offer of free evenings and weekends with either of the above pre-dials would be a good deal.

Title: Re: Cheap Call Providers - BT Landline Customers
Post by Heinz on Jul 19th, 2007 at 4:55pm

jaydog wrote on Jul 19th, 2007 at 4:01pm:
Will post office home phone allow the use of 1899 ? or 18185? as their new offer of free evenings and weekends with either of the above pre-dials would be a good deal.

Only BT MUST allow such access.  Other landline providers (WLR or LLU) can bar it if they want to do so (and an increasing number do).

Title: Re: PO Homephone Free Eve/W'Ends From July 1st
Post by bbb_uk on Jul 19th, 2007 at 5:19pm

jaydog wrote on Jul 19th, 2007 at 4:01pm:
Will post office home phone allow the use of 1899 ? or 18185? as their new offer of free evenings and weekends with either of the above pre-dials would be a good deal.
Last I heard it was still ok to use them however I'm not sure.  I believe NGM is still a customer of them so maybe he can help more.

However, as Heinz as pointed out, only BT must allow access to 1899/18185, etc so even if PO don't block them now they could do so at any time they wish.

Title: Re: PO Homephone Free Eve/W'Ends From July 1st
Post by NGMsGhost on Sep 26th, 2007 at 8:19pm

bbb_uk wrote on Jul 19th, 2007 at 5:19pm:
Last I heard it was still ok to use them however I'm not sure.  I believe NGM is still a customer of them so maybe he can help more.

However, as Heinz as pointed out, only BT must allow access to 1899/18185, etc so even if PO don't block them now they could do so at any time they wish.


This is another of the many threads where my subscription to it has not generated an update email.  I am getting such emails ok from other forums so there seems to be a SayNoTo0870 problem with these update emails working reliably.

The Post Office still allow unrestricted use of 18185 1899 and other such indirect access providers and do not challenge this no matter how small your calls bill with them is.  So as you say this is a pretty good deal since if one takes Caller Display they only charge 75p per month more net than BT Option 1 (if one had the free Caller Display) and BT Option 1 does not offer free evening and weekend calls.  Of course if you don't need Caller Display then Post Office Homephone is £1 per month cheaper than BT.

I refuse to go back to BT as BT now has a 12 month contract lock-in period for returning customers (surely an incredibly good way to ensure customers do not return I would have thought).  As the Post Office have 24 hour customer service (unlike BT) on an 0800 number in a UK call centre they deserve to keep my business.

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