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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Requests >> NTL https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1189191207 Message started by Charlie_131 on Sep 7^th, 2007 at 6:53pm

Title: NTL
Post by Charlie_131 on Sep 7^th, 2007 at 6:53pm

Can anyone help with an 0870 number it is 0870 0151515 and it is in Newport and it is the NTL number they are giving me a lot of grief by not calling back and just keep you hanging on any ideas would be good Thanks

Title: Re: NTL
Post by Dave on Sep 8^th, 2007 at 1:45am

Charlie_131 wrote on Sep 7^th, 2007 at 6:53pm:

Please have a look at the instructions for posting a request. Lack of information means you're less likely to be successful in getting an alternative.

I presume this refers to Virgin Media. NTL is an old name.
What is the 0870 number for (which department)?
What is the address? You say it is in Newport. Is this Newport, Gwent or Newport, Isle of Wight?
What are you expecting them to call you back about?

Title: Re: NTL
Post by jgxenite on Sep 8^th, 2007 at 8:53am

I did a quick Google of this number (in the format 08700 15 15 15) and it seems it is for "phone bill checking(?)". Whether it is just another number for Virgin Media customer services, I don't know...

Title: Re: NTL
Post by jgxenite on Sep 8^th, 2007 at 8:57am

Sorry, it seems to be the number relating to ntl:Freedom. See http://www.simplebroadband.co.uk/broadband/providers/ntl+freedom for more information about it. The 0870 number was for customer services, but is now (according to http://www.ntlfreedom.com/) for people to upgrade to Virgin Media packages instead.