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Main Forum >> Geographical Numbers Chat >> 0870 From Abroad https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1192025960 Message started by Newnes on Oct 10th, 2007 at 2:19pm |
Title: 0870 From Abroad Post by Newnes on Oct 10th, 2007 at 2:19pm
When I asked my GP surgery how to contact them from abroad, I was given an 0870 number as an alternative to the usual 0845 one. Is it now possible to call these numbers from all other countries, and if not, how can I find out which countries it will work from?
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Title: Re: 0870 From Abroad Post by Keith on Oct 10th, 2007 at 7:28pm
Your GPsurgery are idiots, although I have been given the same advice before now with other orgnaisations. For most countries the 08 numbers work, but you just can't be sure. If it isn't going to work for 0845 it isn't going to work for 0870 either.
Tell them thast most organisations provide a geographic number for overseas. Tell them that you can not call any 08xx number from some countries. |
Title: Re: 0870 From Abroad Post by mikeinnc on Oct 10th, 2007 at 7:47pm Quote:
...and even if you can, be assured that you will pay an arm and a leg for the call! Usually some 20 to 30 times as much per minute as a call to a landline. I think the overseas telcos detest these 08xx numbers as much as we do! |
Title: Re: 0870 From Abroad Post by idb on Oct 15th, 2007 at 2:42pm mikeinnc wrote on Oct 10th, 2007 at 7:47pm:
Globe7, a VOIP provider: http://globe7.com/rateplan.php?code=U Rate Plan US$/min UK 44 0.0100 UK - Local 0844 44844 0.1595 UK - Local 0845 44845 0.1595 UK - National 0870 44870 1.7050 Perhaps the 870 rate is a misprint, perhaps not. |
Title: Re: 0870 From Abroad Post by mikeinnc on Oct 15th, 2007 at 3:58pm Quote:
Isn't it interesting how even the overseas companies get sucked in with the misleading statements 'local' and national'. Oh well, why should they care - I expect they are copying the terms from their UK forwarding partner who obviously does know better, but doesn't want to upset the trough for all its UK piggy's snouts..... >:( Also interesting that 0844 is quoted? I suspect that the 0870 rate is a misprint. $1.70 per minute vs 1c per minute to a land-line - even by the standards of thievery of the NTS system that seems a tad extreme. I suspect it is 17.05c per minute ie the decimal point has been moved one place to the right. You need to be careful, though. I had a similar situation with my US VoIP provider - and it took a fair bit of effort to convince them they were misquoting (and mis-charging!!) by a factor of ten. To be fair, though, as I said in a previous post - I think the overseas telcos detest the pathetic situation that now exists with numbering in the UK as much as subscribers do. It must be a nightmare! I know they have also been very badly ripped off by the personal numbering sytem set up in the UK - so much so that the UK was lumped with certain third world countries for levels of 'telephone fraud'. I think most readers here would go along with that! ;D |
Title: Re: 0870 From Abroad Post by idb on Oct 15th, 2007 at 4:14pm mikeinnc wrote on Oct 15th, 2007 at 3:58pm:
UK - National 0871 44871 1.6720 I cannot believe that the true rate here would be 0.16720c/min as that would be a loss to the originating telco. Have you also noticed that on full price lists for foreign telcos, the United Kingdom always seems to have the longest list of numbering price points? In any literature I receive from AT&T, Vonage, Verizon etc, the international rates to the United Kingdom always have a small asterisk which points out that the rates quoted are only for landline numbers, and that calls to 'other services' are charged differently. I'm sure that the UK must now be #1 on the list for telephone fraud. Ofcom and ICSTIS or whatever its new daft name is must be very proud of their achievemnets. |
Title: Re: 0870 From Abroad Post by idb on Oct 15th, 2007 at 4:17pm idb wrote on Oct 15th, 2007 at 4:14pm:
It still hasn't published the responses to the 871 consultation: http://www.phonepayplus.org.uk/news/consultation_papers/2007CondocClosed.asp Launched today: http://www.phonepayplus.org.uk/pdfs_news/PhonepayPlus%20Launch%20Consumers.pdf Embargoed until 00.01 Monday 15 October 2007 PHONEPAYPLUS SETS OUT TO BUILD HIGH CONSUMER CONFIDENCE IN PHONE-PAID SERVICES ICSTIS, the phone-paid services regulator, has today become PhonepayPlus and has set itself the task of boosting public awareness about how to use services safely and how it can help people who encounter problems. Phone-paid services – the goods and services that we can buy by charging the cost to our phone bills and mobile pre-pay accounts – have moved from a niche market to become a mainstream part of everyday life. The list of services available is as long as the range of information and entertainment on offer is wide, with the public spending a staggering £1 billion a year on services such as helplines, voting, competitions, downloads, news alerts, charitable giving and interactive games. Although the vast majority of services are run responsibly and enjoyed by thousands of people, consumer confidence in the industry has taken a knock following this year’s high profile problems involving TV phone-in competitions. According to research published by PhonepayPlus today, almost two-thirds of the UK population have a distinct distrust of phone-in competitions, while 60% admit to having little faith in chat and entertainment services. The research also showed that 76% of people would not consider using a phone-paid service in the next 12 months. Commenting on the findings, Sir Alistair Graham, Chairman of PhonepayPlus, said: “After the headlines of recent months, there is no doubt that the public’s trust in phone-paid services has been dented. While we don’t underestimate the size of the task ahead, we are confident that confidence in phone-paid services can be restored. As well as knowing that there is an organisation out there making sure services are being operated fairly, consumers need to know where to go if they need advice or have a specific problem. “The first step in this process for us has been to change our name. Changes in the services we regulate and the way in which we do it brought us to the point where re-branding was essential. ICSTIS was no longer an accurate description of our organisation. As our research showed, the name had low awareness among the public and was a significant barrier in terms of people knowing who we were and what we did. We needed a name that gives a real sense of what we do. PhonepayPlus – coupled with our ‘Regulating to build consumer trust in phone-paid services’ strapline – is much more meaningful and memorable for consumers.” PhonepayPlus will focus on pre-empting and preventing problems – the key, it believes, to effective longterm consumer protection. It wants to have the right measures in place to build an industry-wide culture of compliance where services are offered responsibly and consumers get a fair deal. PhonepayPlus will seek to pre-empt problems through research, sensible rules and by working with the industry on safeguards. It will seek to prevent problems by giving the industry practical advice on compliance with its Code of Practice, and by working with others to give equally practical help and guidance to the public so that they can use services knowledgeably and safely. Finally, it will always be ready to use its enforcement powers to protect the public from irresponsible conduct or worse. ... |
Title: Re: 0870 From Abroad Post by idb on Oct 15th, 2007 at 4:20pm
...
In addition to its existing activities, PhonepayPlus will be offering a full range of support initiatives for consumers and the industry over the coming months: • www.phonepayplus.org.uk will be revamped to make it easier for both the public and the industry to find the information they want. • www.phonebrain.org.uk, PhonepayPlus’ successful, interactive children’s website, will be refreshed and promoted throughout the UK. • A new leaflet, helping consumers to understand how phone-paid services work, how to recognise them and what to look out for, has been published and will be distributed throughout the UK. Copies of the leaflet can be downloaded at www.phonepayplus.org.uk/publications/consumer_publications.asp. • A new SMS text service will be launched to allow the public to report problems at their convenience using their mobile phones. • A programme of ongoing, active collaboration with other regulators and relevant protection bodies will begin. Consumers need to know where to go with a problem and need to be properly advised about who will be dealing with their issue. Material has already been produced to help phone network customer service departments deal efficiently with their customers. • A specialist Compliance Team has been set up to advise all those who provide phone-paid services to ensure that services comply with the regulator’s rules from the outset. Please see www.phonepayplus.org.uk for further information about PhonepayPlus. For further information, please contact: Rob Dwight (020 7940 7408) or Sarah Icken (020 7940 7415) at the PhonepayPlus Media Office Dominic Shales (020 7404 6691) or Jonathan Hooley (020 7404 6691) at Paratus Communications NOTES TO EDITORS • About the research All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 4,044 adults. Fieldwork was undertaken between 2 and 5 October 2007. The survey was carried out online. The figures have been weighted and are representative of all GB adults (aged 18+). • Phone-paid services offer some form of content that is charged to your phone bill or mobile pre-pay account. The money paid by users for services is shared between the telephone company carrying the service and the organisation(s) providing the content. • PhonepayPlus regulates the content, promotion and overall operation of services through its Code of Practice. It investigates complaints, and has the power to fine companies and close down and/or bar access to services if the Code is breached. It can also bar the individual(s) behind a company from running any other services under any company name on any telephone network for a defined period. • Services can be accessed by landline or mobile phone, fax, interactive TV (for example, by using the red button on the remote control) and PC (for example, in e-mails or on the internet). • Most services are advertised on either 09 dialling codes or, in the case of text services, four or five-digit short code numbers followed by a descriptive key word (for example, 11111 VOTE). Services offering adult entertainment must only be advertised on 0908, 0909 or 098 numbers and on mobile short code numbers beginning 69 or 89. Directory enquiry services are advertised on six-digit numbers beginning 118. From early 2008, we will also regulate all services offered on 0871 numbers. • Calls vary in cost depending on the type of service you use and the way in which you access it (for example, landline or mobile phone). Calls to 09 numbers from landlines vary in cost from 10 pence per call to £1.50 per minute (plus any network set-up fees). Calls to 0871 numbers cost up to 10 pence per minute from landlines. • Calls to 09 or 118 numbers from mobiles will vary in cost depending on your phone network. However, they will generally cost more than the advertised landline rate. Calls to 0871 numbers cost up to 35 pence per minute from mobiles. Text services on mobiles (for example, TV voting) will be charged at a fixed rate (for example, 25 pence per text) plus your usual standard network charge. • Many text services (for example, football goal alerts) work on a ‘reverse-billed’ basis, where you will be charged for receiving texts rather than paying to send them. Typical costs for a single text message received range from 25p to £1.50. If the service is subscription-based, companies offering these services must make this clear to you, as well as the cost per text, how many texts will be received and how you can end the service by sending the word STOP. [end] |
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