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Message started by dottyb on Oct 29th, 2007 at 1:21pm

Title: Construction Skills (CSCS)
Post by dottyb on Oct 29th, 2007 at 1:21pm
Can anyone provide a landline number for Construction Skills - they use as a contact 0870 417 6874, which is not listed on this site. Their email addresses return to you 'not posted' so thereby making you use the telephone. This is a big deal at the moment for the building industry - making workers get skills cards and charging premium rates for making appointments to take the tests. This number is listed on a registration form which has incorrect details on it - so need to contact to make changes. Thanks.



~ Edited by Dave: Thread title amended

Title: Re: Construction Skills
Post by Dave on Oct 29th, 2007 at 1:23pm
Can you provide us with some more information. Chiefly the website address.

Title: Re: Construction Skills
Post by dottyb on Oct 29th, 2007 at 8:57pm
The website address is www.citb-constructionskills.co.uk
Other numbers on paperwork are 0870 850 5262, 0870 417 8777
Address on paperwork is ConstructionSkills, c/o Thomson Prometric, PO Box 148, Salford Quays,
Salford, Manchester M5 3SY

Title: Re: Construction Skills
Post by lompos on Oct 29th, 2007 at 9:26pm
Try:

THOMSON PROMETRIC LTD
SIXTH FLOOR EXCHANGE QUAY
SALFORD M5 3EA

0161 868 3800
0161 868 3854 (fax)  

Please report back how you got on.

Title: Re: Construction Skills
Post by dottyb on Nov 1st, 2007 at 5:00pm
I rang the landline number you gave me and you can book the tests through this number but I also need a number for ConstructionSkills, Data Management Unit, Bircham Newton, Kings Lynn, Norfolk, PE31 6RH because when I asked them for this number they quoted me another 0870 number (0870 417 6874) - I asked him for a landline number and he said this was the only one available. This is to make alterations to wrongly recorded information once the tests have been done and they have got some details about you wrong.

Title: Re: Construction Skills
Post by Dave on Nov 1st, 2007 at 5:23pm
Does this have anything to do with your request?:

http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1177435331

Title: Re: Construction Skills
Post by dottyb on Nov 1st, 2007 at 7:22pm
No the link is regarding income tax - this department is to do with Health and Safety and registering your skills with the construction industry scheme - anyone who works in the construction industry from January must have passed a health and safety test and received an appropriate card to say so and then they have to pass NVQ or already have City and Guilds for their particular trade.
I am actually going on holiday now for a couple of weeks so I won't be able to reply to you until I come back if you email me again. Thanks for your help so far.

Title: Re: Construction Skills
Post by Dave on Nov 1st, 2007 at 9:42pm
If you put the post code PE31 6RH it brings up quite a few results with 01485 numbers.

Looks to me like they use numbers in the range 01485 577xxx.

I believe that from those numbers, the switchboard at Bircham Newton is 01485 577577. Try it and ask to be put through.

Title: Re: Construction Skills
Post by dottyb on Nov 20th, 2007 at 1:32pm
Hi, I am back on the trail now I have returned from my hol but no success with the 01485-577577 number when I rang it she couldn't put me through to the Construction Skills Data Management Unit and proceeded to give me an 0870 number for them which is already listed on the paperwork. I said I don't want an 0870 number I want a landline number but she said she couldn't give me one. I then asked for a contact email address as the one on the paperwork doesn't work - she gave me the email of nvq.product@cskills.org. I have emailed them and they have responded to my request to amend the incorrect info on the paperwork. So may be this is the route for this particular company, but it's bad order when you can't get a phone number that has a national code.
Thanks for trying for me.

Title: Re: Construction Skills
Post by Dave on Nov 20th, 2007 at 1:42pm

Do you have a contact name or names on your letter(s)?

Title: Re: Construction Skills
Post by dottyb on Nov 22nd, 2007 at 3:39pm
Nothing whatsoever on the Notice of Registration to the NVQ scheme for the Construction Industry - I have found a card that states"CITB-Construction is working in partnership with CIC & CITB (NI) as the Sector Skills Council for Construction. CITB-ConstructionSkills is a Registered Charity. (Registration Number 264289)!
I have also found a CSCS helpdesk number listed as 01485 578777 - that was listed on the CSCS application form after the H&S test was passed to then register for skills qualification.

Title: Re: Construction Skills
Post by semo on Jan 28th, 2008 at 3:21pm

lompos wrote on Oct 29th, 2007 at 9:26pm:
Try:

THOMSON PROMETRIC LTD
SIXTH FLOOR EXCHANGE QUAY
SALFORD M5 3EA

0161 868 3800
0161 868 3854 (fax)  

Please report back how you got on.

i tried the phone number and was put through to the health and safety test booking line. i think it would be great if this number was put on the main page for people to see when they type cscs. is there an official way to nominate a number like that?

Title: Re: Construction Skills
Post by jgxenite on Jan 28th, 2008 at 5:49pm
You can add it to the database yourself.

Title: CSCS also known as Construction Skills
Post by scubatony on Feb 3rd, 2010 at 12:25pm
Company Name 0870 / 0871 0844 / 0845 01 / 02 / 03 Freephone Other Information
Construction Skills Certificiation Scheme (CSCS)  0870 417 8777  0844 576 8777   01485 577757    Helpline

This number now discontinued.  >:(

Title: Re: CSCS also known as Construction Skills
Post by jgxenite on Feb 3rd, 2010 at 12:35pm
Discontinued in what way? Redirection message (please dial another number) / invalid number tone / always engaged?

Title: Re: CSCS also known as Construction Skills
Post by Dave on Feb 4th, 2010 at 12:37am

jgxenite wrote on Feb 3rd, 2010 at 12:35pm:
Discontinued in what way? Redirection message (please dial another number) / invalid number tone / always engaged?

It is a recording, so the new number will probably be another, perhaps in the 01485 577xxx range.

Best I can suggest at the moment is the head office number which is 0344 994 4400.

Title: Re: Construction Skills (CSCS)
Post by Dave on May 25th, 2010 at 10:06pm
I have done some digging through the 01485 577xxx numbers. From the ones I tried, they map directly to 0300 456 7xxx. It seems as though ConstructionSkills have 0300 numbers for their offices as 0300 456 5xxx numbers are also for them.

Here's what I found in 01485 577xxx:

197 @ Site Safety Plus department
271 @ Grant Scheme Team
279 CPCS (as 0844 815 7274)
316 National Construction College (as 0344 994 4433)
317 @ ConstructionSkills Apprenticeship Matching Service
370 to 378 ConstructionSkills Conference Bridge
774 @ Grant Scheme Team
920 @ CSCS Enquiry Line
934 @ Employer Services Support Team


'@' means answerphone or voicemail (when I tried)

Title: Re: Construction Skills (CSCS)
Post by damask_ on May 26th, 2010 at 8:43am
Thank you very much DAVE!!!  :-* :)

Title: Re: Construction Skills (CSCS)
Post by Dave on May 26th, 2010 at 9:56am

damask_ wrote on May 26th, 2010 at 8:43am:
Thank you very much DAVE!!!  :-* :)

Now it's over to you to repay myself and other users of this site by providing any feedback on what you find when you call the numbers suggested by myself and others. If any numbers work successfully, then let me know.

Post comments on this thread and I will list them in the database.  :)

Remember, there is the other thread I started in CISRS.  ;)

Title: Re: Construction Skills (CSCS)
Post by damask_ on May 26th, 2010 at 3:16pm

Dave wrote on May 25th, 2010 at 10:06pm:
I have done some digging through the 01485 577xxx numbers. From the ones I tried, they map directly to 0300 456 7xxx. It seems as though ConstructionSkills have 0300 numbers for their offices as 0300 456 5xxx numbers are also for them.

Here's what I found in 01485 577xxx:

197 @ Site Safety Plus department
271 @ Grant Scheme Team
279 CPCS (as 0844 815 7274)
316 National Construction College (as 0344 994 4433)
317 @ ConstructionSkills Apprenticeship Matching Service
370 to 378 ConstructionSkills Conference Bridge
774 @ Grant Scheme Team
920 @ CSCS Enquiry Line
934 @ Employer Services Support Team


'@' means answerphone or voicemail (when I tried)


Unfortunately all those numbers do not allow to make the payment for the card application or order an application form for the CSCS Card. When you ask to forward to the right number, they are just telling that you have to call 0844 248 5262 or 0844 5768 777 number.  :-/ It seams that even if you wish to pay for your card £ 30.00 you still have to pay for the call as well as for waiting on the line while all the advisors are busy..... Unfair, but what to do. If you ask them any additional number, they refuse to provide one.

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