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Message started by Martin_rosen on Nov 21st, 2007 at 11:42am

Title: Sharp Electronics
Post by Martin_rosen on Nov 21st, 2007 at 11:42am
I am trying to find a number for the technical support department.  The number listed on the database does work, but everybody I speak to there, just gives me the same 0870 number to call.  :(

Anybody found a way through?

Title: Re: Sharp Electronics
Post by sherbert on Nov 21st, 2007 at 3:42pm
There are quite a few 01 & 02  numbers and an 0800 number here....


http://www.sharp.co.uk/page/contactus

Title: Re: Sharp Electronics
Post by Martin_rosen on Nov 21st, 2007 at 3:47pm
I will try a couple more, bet they all refer me to the 0870 number though!

Title: Re: Sharp Electronics
Post by Martin_rosen on Dec 14th, 2007 at 10:06am
Yesterday I found a number for their agents Sharpserv.  Another 0871 number, but the database had a geographical number.  Unfortunately when I called it was n/u.  

I rang main Sharp again, and explained when I called their agent I couldn't get through.  Oh, he said, I will connect you !!!  ;D

Title: Re: Sharp Electronics
Post by Dave on Dec 14th, 2007 at 2:31pm

The entry I presume you are referring to is:

Sharpserve       0870 7874837             01623 413800

I have now removed this. Please specify the number as if you don't tell us, it will never be removed.

Title: Re: Sharp Electronics
Post by Martin_rosen on Dec 14th, 2007 at 3:31pm
No!  Sorry I didn't indicate this.

It is 0870 7380000  =   01623 522000     Just tried it and it still responds "number temporarily out of service".

Title: Re: Sharp Electronics
Post by Dave on Dec 14th, 2007 at 4:28pm

I note that the fax number by this entry is 01623 522025. Perhaps they have numbers in the range 01623 5220xx. Strange that 2000 (which I assume maybe the first in the sequence) is out of service. Try following numbers 01623 522001, 2002 etc.

Indeed, a quick Google reveals this page which gives the Sharp Service Department as 01623 522 040.

Title: Re: Sharp Electronics
Post by Martin_rosen on Dec 14th, 2007 at 10:42pm

Dave wrote on Dec 14th, 2007 at 4:28pm:
Try following numbers 01623 522001, 2002 etc.

Indeed, a quick Google reveals this page which gives the Sharp Service Department as 01623 522 040.


Well I got the answer I was looking for, my pocket organiser (no longer made) is useless (unless I want to pay loads of money in p&p, servicing, parts etc.!

However, I will try and remember to ring those numbers on Monday, out of interest and see what answer I get.

Title: Re: Sharp Electronics
Post by Martin_rosen on Dec 18th, 2007 at 1:31pm

Dave wrote on Dec 14th, 2007 at 4:28pm:
I note that the fax number by this entry is 01623 522025. Perhaps they have numbers in the range 01623 5220xx. Strange that 2000 (which I assume maybe the first in the sequence) is out of service. Try following numbers 01623 522001, 2002 etc.

Indeed, a quick Google reveals this page which gives the Sharp Service Department as 01623 522 040.


I have now tried all the above numbers.  They are either answering as "temporarily out of service", or an engaged tone.  This includes the service department  !

Another company I won't be dealing with in the near future !   :(

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