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Message started by Keith on Nov 29th, 2007 at 1:35pm

Title: Capita 0871
Post by Keith on Nov 29th, 2007 at 1:35pm
Notice Capita have moved from 0870 to 0871 for their shareholder helplines. At least they give a geo number for overseas shareholders.

No mention of cost of call.

Previously they had published an 0870 number as freephone.

What is worse you can't take your business elsewhere.

Title: Re: Capita 0871
Post by idb on Nov 29th, 2007 at 2:13pm
Some good news regarding Capita though:

http://news.bbc.co.uk/1/hi/business/7062030.stm

Capita to lose congestion charge

<<
Capita is to be replaced as the administrator of London's congestion charge zone from 2009.

Transport for London (TfL) announced that IBM had won the next five-year contract to run the system, beating two rival bids including one from Capita.

TfL said the IBM bid had been chosen because it best met TfL's "operational and technical requirements".

Capita said it was "disappointed" not to be chosen. Its current contract generates income of about £56m a year.

[...]
>>

Title: Re: Capita 0871
Post by jgxenite on Nov 29th, 2007 at 2:16pm

idb wrote on Nov 29th, 2007 at 2:13pm:
Its current contract generates income of about £56m a year.


How much of this is from premium rate telephone numbers for people contacting them I wonder?

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