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Message started by malc77 on Dec 1st, 2007 at 6:45pm

Title: Spanish SIM Top-Up in UK
Post by malc77 on Dec 1st, 2007 at 6:45pm
I have an ORANGE  Spanish Sim and have to top up every 12 months or lose number and balance. Can I top up by purchasing a top up card in UK? If not whats the best way to do it (without visiting Spain- and without using their website as my Spanish is poor!) Thanks.....Margaret

Title: Re: Spanish SIM Top-Up in UK
Post by Dave on Dec 1st, 2007 at 7:04pm
You could email the executive office: executive.office@orange.co.uk

I have just looked at the Orange Spain website and there isn't an option for English.

Title: Re: Spanish SIM Top-Up in UK
Post by farci on Dec 1st, 2007 at 7:10pm
I would be surprised if you can buy Spanish Orange credit through UK.

One possibility is to use [url]Babelfish( http://babelfish.altavista.com/[/url]) to translate the Orange wesbite in Spain - www.orange.es

Title: Re: Spanish SIM Top-Up in UK
Post by Tanllan on Dec 1st, 2007 at 7:28pm
Not very hi-tech, but do you know anyone over there who could (would?) top it up for you?

Title: Re: Spanish SIM Top-Up in UK
Post by lompos on Dec 2nd, 2007 at 2:54pm
Orange Spain have a customer service number where you can ask for an English speaking service agent.
The number is 00 34 656 00 14 70 which is premium rate (around 15p/min).

Just say: habla usted ingles? and they will transfer you. It is probably best to call on a weekday.

I got the number from the Orange Spain website:
http://movil.orange.es/servicio_al_cliente/contacta_con_nosotros/


Title: Re: Spanish SIM Top-Up in UK
Post by irrelevant on Dec 2nd, 2007 at 10:41pm

lompos wrote on Dec 2nd, 2007 at 2:54pm:
The number is 00 34 656 00 14 70 which is premium rate (around 15p/min).


Charged as per calls to a Spanish Mobile. 22p/min on BT; 8.5p/min via voipcheap.com.  Other providers prices may vary..

Title: Re: Spanish SIM Top-Up in UK
Post by StephenK on Dec 4th, 2007 at 6:21pm
Go into an orange shop and they can help you, Usually Orange will offer £1 for €1 you just need to speak to them to see if it available to you.

Title: Re: Spanish SIM Top-Up in UK
Post by lompos on Dec 4th, 2007 at 9:41pm

Quote:
Usually Orange will offer £1 for €1


Depending which way round the offer is this is either a rip-off or a goldmine  :-/

Title: Re: Spanish SIM Top-Up in UK
Post by Tanllan on Dec 4th, 2007 at 11:36pm
The UK's Ofcom "regulated" telecoms industry so goldmine for the operator, rip-off for the caller.

Title: Re: Spanish SIM Top-Up in UK
Post by Telephoneman on Dec 5th, 2007 at 10:12am
Do you have internet banking with a Spanish bank? I can top-up via the menu on my Solbank account. One low tech solution might be to get someone in Spain to buy a voucher for you and post/e-mail/phone the number to you. The only thing is that in Spain you have a short code number to get to the top-up service and I don't know if there is a full number that you can dial from the UK.

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