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Message started by questedh on Dec 2nd, 2007 at 12:06am

Title: Getting a human voice
Post by questedh on Dec 2nd, 2007 at 12:06am
Just a thought and wondering what others think of this....

Have returned this weekend from the US where I came across www.gethuman.com.  Those of us who dislike 0870 numbers probably dislike the 'call centre hell' of having to press numbers, only to get more and more recorded information.

This site gives a way round this for many major US companies (all of whom use free numbers, of course).

Might this be a functionality worth adding to SAYNO, an already great site?

Andrew


[edit]See also Tricks to skip queues and speak to a human thread in Geographical Chat section.[/edit]

Title: Re: Getting a human voice
Post by jgxenite on Dec 2nd, 2007 at 12:19am
Might not be a bad idea. There are a few numbers in the DB that I've used that go direct to customer service assistants, rather than providing you with a menu (and might be useful to flag these numbers up, or give them priority maybe).

Title: Re: Getting a human voice
Post by SilentCallsVictim on Jun 26th, 2008 at 10:49am
Google has just thrown me a link to an article in thisismoney about www.gethuman.com.

As there is great synergy between its objectives and nature and those of this site, the respective authorities should perhaps consider some formal cross-endorsement and mutual promotion.

Seeking a more prominent and direct link to this site from the thisismoney consumer advice index is also perhaps worth trying.

Title: Bypass automated answering?  
Post by mainbass on Oct 19th, 2009 at 10:06am
Hi all

Is there anywhere on sayno where I can find help with bypassing automated answering machines to talk to a person or can anyone recommend a link to a site with such info?

Thank you. ::)

Title: Re: Bypass automated answering?  
Post by sherbert on Oct 19th, 2009 at 10:20am
This is an old article on the subject, it may be of use to you. Have a read

http://technology.timesonline.co.uk/tol/news/tech_and_web/article732790.ece

Title: Re: Bypass automated answering?  
Post by Dave on Oct 19th, 2009 at 10:36am
[edit]There is another thread on this in the Chat section:

Tricks to skip queues and speak to a human[/edit]

Title: Re: Bypass automated answering?  
Post by mainbass on Oct 19th, 2009 at 11:18am
Thank you both.  Gethuman excellent! :)

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