Hi,

This is the customer service number for the stanstedexpress booked though the ryanair site. If any one knows a different number that would be great.

Thanks

Nigel

~ Edited by Dave: Thread title amended

Can you provide us with any further information as detailed in the guide?

Stansted Express is operated by National Express East Anglia (formerly One Railway). There is a number for them in the directory. It is 01603 214505. Please try it and let us know how you get on.

The thread for One Railway is here and makes mention of 01603 214505.

12th Feb 2008 - it worked for me ... but I had to lie a little bit ;) Initially she told me I had to call the Ryan Air hotline but after I said I had been on-line for a while and came through here she said she would look into it for me.

Seems you need a Ryan Air reference no to book the Stansted Express thru the Ryan Air website - which didn't seem to like my credit card. The website remembers the booking, even if it failed for up to 30 or 40 minutes, which is incredibly annoying.

EXTRA INFO: The woman I spoke to could not create a new booking over the phone, but she was able to see whether I had a booking or not by using the Ryan Air reference number you enter when you attempt to make the Stansted Express booking. Have this handy when you call, it can be found in your Ryan Air confirmation email and is usually 6 digits.

jno wrote on Feb 12^th, 2009 at 11:03am:

12th Feb 2008 - it worked for me ...

Ahem! I think we are in 2009 now!!!! ;) :)