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Message started by revjohnmacleod on Jan 18th, 2008 at 11:12am

Title: Scottish Water/Business Stream
Post by revjohnmacleod on Jan 18th, 2008 at 11:12am
Anyone got a new geographical number for Business Stream which is the (allegedly) hived off branch of Scottish Water dealing with business customers?   The Scottish Water switchboard will no longer put customers through to the business helpline and there is no listed number for Business Stream although the address seems to be, as before, 55 Buckstone Terrace, Edinburgh EH10 6YN

Title: Re: Scottish Water/Business Stream
Post by brianwilson on Jun 4th, 2008 at 9:19am
I'm looking for exactly the same number. I tried both 0800 number and was told they could not pass me anywhere. Then the 01383 (Dunfermline?) number and was told they could only pass me to Customer Services. I said fine. But customer services was only for domestic customers not business. So I was told to dial 0845 602(instead of 601)8855.

So a dead end.

Unless someone else has a better experience.

Title: Re: Scottish Water/Business Stream
Post by Dave on Jun 4th, 2008 at 3:03pm
I Googled EH10 6YN and one result showed it to be a PO Box.

So I Googled "55 buckstone terrace" so as to get the proper post code for that address, which is EH10 6XH.

Put that into 192.com Business Search and five entries at number 55, two of which give phone number 0131 445 4141 and one gives fax 0131 445 5046.

Please let us know how you get on. If it works we can amend the database.

Title: Re: Scottish Water/Business Stream
Post by Dave on Jun 5th, 2008 at 5:06pm

Dave wrote on Jun 4th, 2008 at 3:03pm:
Put that into 192.com Business Search and five entries at number 55, two of which give phone number 0131 445 4141 and one gives fax 0131 445 5046.

Unfortunately 0131 4454141 is now unobtainable.

The second result when you Google of "business stream" 0131 is this one which gives a fax number of 0131 445 8230. Trying 0131 4458200 gets through to "Business Stream".

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