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Message started by ashek1983 on Jan 27th, 2008 at 1:40am

Title: Vanquis Bank
Post by ashek1983 on Jan 27th, 2008 at 1:40am
Hi
Can any1 please tell me the new alternative number of vanquis bank 08708507755.
The number of 016 is not proper number.

Please help me.

Thank you very much.

Title: Re: Vanquis Bank
Post by jgxenite on Jan 27th, 2008 at 9:16am
Which 016 number isn't right? What is wrong with it? Have you tried the 0800 numbers in the unverified database?

Title: Re: Vanquis Bank
Post by jgxenite on Jan 27th, 2008 at 1:04pm
Right, so 01634 793500 is not correct. Have you tried the other 01634 numbers in the database? How about the 0800 numbers (as I mentioned before)? Please try the other numbers before reporting back.

Admin: None of the 01634 numbers in the database work. Can they be removed from the database please?

Title: Re: Vanquis Bank
Post by ashek1983 on Jan 27th, 2008 at 1:08pm

jgxenite wrote on Jan 27th, 2008 at 1:04pm:
Right, so 01634 793500 is not correct. Have you tried the other 01634 numbers in the database? How about the 0800 numbers (as I mentioned before)?



I tried all 016 numbers in the data base. Its all same answer.

I don't have bt at home.
I didn't try 0800 number.

If you have any land line number then please know me.

Thank you.

Title: Re: Vanquis Bank
Post by jgxenite on Jan 27th, 2008 at 1:12pm
I don't understand what BT has to do with anything? 0800 numbers are free from any landline, and you can use a call through number (020 0222 0700) to dial 0800 numbers from a mobile.

Vanquis is also part of Provident Financial - their direct customer services number (according to the database) is 01274 304304, or their switchboard is 01274 733321 or 01274 731111.

Please try all of the numbers above and let us know how you get on.

Title: Re: Vanquis Bank
Post by ashek1983 on Jan 27th, 2008 at 1:43pm

jgxenite wrote on Jan 27th, 2008 at 1:12pm:
Vanquis is also part of Provident Financial - their direct customer services number (according to the database) is 01274 304304, or their switchboard is 01274 733321 or 01274 731111.

Please try all of the numbers above and let us know how you get on.


I tried all these numbers and didn't get any proper answer.

Thank you.

Please let me know about this.

~ Edited by Dave: Quote box added

Title: Re: Vanquis Bank
Post by bazzerfewi on Jan 27th, 2008 at 1:46pm
Hi there could you explain what you mean by the term CALL THROUGH I have not heard this term before.
I have just dialed (020 0222 0700) and an automated voice say please dial the number you wish to call.

Does this mean that mobile numbers are free if prefixed with (020 0222 0700) and also who provides this service.


Baz

Title: Re: Vanquis Bank
Post by Heinz on Jan 27th, 2008 at 1:54pm
All UK mobile providers (shame on them) charge premium rates for those calling most 0500, 0800 and 0808 numbers whereas, of course, such calls should be free.

Those with mobile contracts which allow them 'free' (i.e. inclusive) calls to UK geographical numbers can use either the 02002220700 or the 02002220900 gateway (CallThrough) numbers to dial 0800 numbers from their inclusive minutes.  One or other works on each of the UK mobile networks.

The gateway numbers can also be used to access international freephone numbers (00800 numbers)

Title: Re: Vanquis Bank
Post by ashek1983 on Jan 27th, 2008 at 1:58pm
Hi

I mean

01634 793880
01634 793615
01634 793500

These 3 numbers for vanquis bank is not correct. Please don't use these 3 numbers any more.


Thank you.

Title: Re: Vanquis Bank
Post by jgxenite on Jan 27th, 2008 at 2:09pm

ashek1983 wrote on Jan 27th, 2008 at 1:43pm:
I tried all these numbers and didn't get any proper answer.


What sort of answer are you looking for?

Also, we already know the 01634 numbers are no longer in operation (as you have said many times before). Did you try the 0800 numbers? What did they say?

Title: Re: Vanquis Bank
Post by ashek1983 on Jan 27th, 2008 at 3:17pm
Hi

I tried and 080 works well.
I just want to say

Thank you.

Title: Re: Vanquis Bank
Post by jgxenite on Jan 27th, 2008 at 3:20pm
Which of the 0800 numbers work? 0800 7839003 (the customer service one)?

Title: Re: Vanquis Bank
Post by ashek1983 on Jan 27th, 2008 at 11:54pm
Yes

Title: Re: Vanquis Bank
Post by jgxenite on Jan 28th, 2008 at 12:00am
Thanks for that. Dave, could you confirm that number please and remove the 01634 entries? Cheers :)

Title: Re: Vanquis Bank
Post by Dave on Jan 28th, 2008 at 3:58pm

jgxenite wrote on Jan 28th, 2008 at 12:00am:
Thanks for that. Dave, could you confirm that number please and remove the 01634 entries? Cheers :)

It what way are they "not working"? - please say as it may be relevant.

For example, are they not recognised, in which case the office may have moved. Or do they give a recording giving out the 0870 number? In which case they may still be at that location but just forcing callers to ring the premium number.

I have just call 01634 793615 and it answers with a recording giving out the 0870 8507755 number.

Title: Re: Vanquis Bank
Post by jgxenite on Jan 28th, 2008 at 5:46pm
Well, as far as I'm aware (from the vast(!) sums of information we've been given) all the 01634 numbers answer with "call the 0870 number". I suspect that they have changed the ranges that they accept calls on, but if the 0800 number works, there is no really point trying to search them out at present.

Title: Vanquis Bank
Post by ashek1983 on Feb 12th, 2008 at 1:22pm
Hi

All these numbers-01634 793611, 01634 793880

r out of order.

Whenever i  ranged its says please dial 0870*** number.

And the  0800 7839003 number is for different dipartment and they don't del with Vanquis Bank......

So Please remove all these number.

Thank you.

Title: Re: Vanquis Bank
Post by Dave on Feb 12th, 2008 at 8:13pm
Vanquis numbers are (at least) 01634 793500 through to 899. Quite a few answer as personal voicemail and say that the person can now be contacted on 0871...... What a nice image this company is portraying.  ::)

The numbers that answer with a menu are 01634 793604 and 605.

Title: Re: Vanquis Bank
Post by ashek1983 on Apr 28th, 2008 at 11:50am
hi
the vanquis bank numnbers are dead now.
The numbers are--01634793604,01634793609.
The 08007839003 is for lost and stolen department.
If any 1 have  landline number then please know me.
Thank you in advance.

Title: vanquis bank
Post by mail4moy on Feb 22nd, 2010 at 6:40pm
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Hi,
Does anyone know of an alternitive Number for regestering your credit card for Vanquis bank, Infact it would be handy to have the customer servises number to. I just tried to worm my way through to an 0800 number and asked them to transfer me but of course they say sorry we can't. I now have sky broadband  and talk BUT it's all well and good having free 0845 and free 0870 numbers, but you can't use these numbers till after 6pm to 6am the next day. Some companies are catching on to what us public are trying to do and they are changing there numbers constant. Please if anyone has an alternitive vanquis activation number to activate the credit card,,,, get back to me. the number i have is 0871-770-4770

Title: Re: vanquis bank
Post by Dave on Feb 22nd, 2010 at 7:08pm

mail4moy wrote on Feb 22nd, 2010 at 6:40pm:
Does anyone know of an alternitive Number for regestering your credit card for Vanquis bank, Infact it would be handy to have the customer servises number to. I just tried to worm my way through to an 0800 number and asked them to transfer me but of course they say sorry we can't. I now have sky broadband  and talk BUT it's all well and good having free 0845 and free 0870 numbers, but you can't use these numbers till after 6pm to 6am the next day. Some companies are catching on to what us public are trying to do and they are changing there numbers constant. Please if anyone has an alternitive vanquis activation number to activate the credit card,,,, get back to me. the number i have is 0871-770-4770

Hi and welcome to SAYNOTO0870.COM.

I've joined your posting onto the existing thread for Vanquis Bank. It would be helpful if you post the 0800 number(s) you've tried unsuccessfully as this might help others.

There are a number of entries in the database for Vanquis Bank and you might like to try those numbers. The 0871 number you quote isn't listed there, so perhaps you can let me know if you find a suitable alternative (including what it is) so I can add it to the database.  :)

Title: Vanquis Bank
Post by seantel on Apr 23rd, 2010 at 8:17pm
Hey everyone , have just tried the Vanquis bank telephone number that is listed & worked up until yesterday , it now no longer works , could someone please have a look into this for me please. Many Thanks

Title: Re: Vanquis Bank
Post by Dave on Apr 24th, 2010 at 11:34am

seantel wrote on Apr 23rd, 2010 at 8:17pm:
Hey everyone , have just tried the Vanquis bank telephone number that is listed & worked up until yesterday , it now no longer works , could someone please have a look into this for me please. Many Thanks

The best person to help is you as you have tried the number! In future, when you post a report of a non-working number like this, please give the number or numbers you are referring to.

The main non-geographic premium number is 0871 770 5555 which is answered by an IVR (menu) with the following options:
1. Report card lost or stolen
2. Already Vanquis customer (requests 16 digit account number)
3. Information on how to apply for a Vanquis card or enquire about existing application

Some simple digging using the information (numbers) already in the database as a starting point yields the answers:
  • Firstly, this same IVR, referred to as the "Main menu" is also on 0800 781 6314 and 01634 816370.
  • Option 2, Customer Services with a prompt for the account holder's account number, can be reached on 01634 816351.
  • To be put straight to a customer services operator (or into a queue for one), call 01634 816316 or 0800 377 7333 or 0800 019 0537.
  • For Lost & Stolen, call 01634 816350 or 0800 783 9003.

Title: Re: Vanquis Bank
Post by samwsmith1 on Jul 17th, 2010 at 10:50am
Just got my Vanquis card through, which said to call 0871 770 4770.
As there didn't appear to be an alternative I called 08007816314 and selected option 2 (existing customers), enterered my card number when prompted, then entered my dob when prompted, and then it said "thank you, your card has now been activated" - so just a heads up that this number works for activation.  :)

Title: Re: Vanquis Bank
Post by Dave on Jul 17th, 2010 at 3:28pm

samwsmith1 wrote on Jul 17th, 2010 at 10:50am:
Just got my Vanquis card through, which said to call 0871 770 4770.
As there didn't appear to be an alternative I called 08007816314 and selected option 2 (existing customers), enterered my card number when prompted, then entered my dob when prompted, and then it said "thank you, your card has now been activated" - so just a heads up that this number works for activation.  :)

Thanks. I've added another entry for this number, with a note to say to select option 2 on the 0800 number.  :)

I have also listed the Activation line alternative, 368.


It looks as though Vanquis has disabled most of the geographic numbers published a few months ago as they are now engaged.  :-X

I have put some more up.

Title: Re: Vanquis Bank
Post by samwsmith1 on Jul 18th, 2010 at 12:32am

Dave wrote on Jul 17th, 2010 at 3:28pm:

samwsmith1 wrote on Jul 17th, 2010 at 10:50am:
Just got my Vanquis card through, which said to call 0871 770 4770.
As there didn't appear to be an alternative I called 08007816314 and selected option 2 (existing customers), enterered my card number when prompted, then entered my dob when prompted, and then it said "thank you, your card has now been activated" - so just a heads up that this number works for activation.  :)

Thanks. I've added another entry for this number, with a note to say to select option 2 on the 0800 number.  :)

I have also listed the Activation line alternative, 368.


It looks as though Vanquis has disabled most of the geographic numbers published a few months ago as they are now engaged.  :-X

I have put some more up.

Good :)
Just tried the 368 number and it works, but it just sounds like the same prompt as option 2 on the 0800 no (Except with welcome to vanquis card activation line), they're listed together though so people have the choice.

Title: Re: Vanquis Bank
Post by CJT-80 on Jul 19th, 2014 at 12:36pm
Good Afternoon,

Just to advise that the 3 main alternatives 01 numbers listed for Vanquis Bank (08717 705 555) -  01634 816387/816324/816350 connect to a recording of an engaged tone.. they are NOT engaged.. but have a recording placed on them to make you think they are..

The following 0800 number continues to work: 0800 7816314

I will look to amend the listings.

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