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Message started by cbx058 on Mar 31st, 2008 at 1:48pm

Title: Vistaprint
Post by cbx058 on Mar 31st, 2008 at 1:48pm
Has anyone found another number for the Customer services at Vistaprint I am trying to get a refund of monies paid to PTI Euope Region



~ Edited by Dave: Thread title amended

Title: Re: Vista print scam
Post by jgxenite on Mar 31st, 2008 at 2:02pm
Please read the guide and post some more information please. At the very least, include the non-geographic number and their website.

I had a similar issue with Amazon, but the money got refunded automatically and then paid out correctly later (without my intervention).

Title: Re: Vista print scam
Post by cbx058 on Mar 31st, 2008 at 2:03pm
Sorry total amateur, the vista print scam customer servcies number is 0845 0261100

Title: Re: Vista print scam
Post by Dave on Mar 31st, 2008 at 2:04pm
As per jgxenite's post - please give us a fighting chance. You could not have eluded to much else. In what way is this a "scam"?

Does this company have a website? What is the company's address? Where was this advertised? Why do we bother with instructions when people can't be bothered and expect others to do some basic spade in order to help the requestor????  ::)

Title: Re: Vista print scam
Post by cbx058 on Mar 31st, 2008 at 2:09pm
When you order the 'free' vista print cards, there is either a tick box or its in the terms and conditons which subscribes you to PTI Europe region a discount club allegedly, but I have had money removed from my account but have never received membership details or details of how I coudl save money. If you go on google and type in PTI Europe you get loads of chat, saying similar things with reference to Amazon, AOL, and Vista print. I spent twenty minutes on the phone cancelling my subscription, with a lady in a far country, but she said I had to ring the 0845 nuumber to get a refund

Title: Re: Vista print scam
Post by jgxenite on Mar 31st, 2008 at 2:26pm
Well, it would appear that this "Adaptive Affinity" (the owners of VP rewards) is America-based. Their contact number in the US is 14026612000. Whether calling them there will shed any light on this, I don't know. I'd also ring VistaPrint on 0800 028 8251 and complain to them about it.

If all else fails, contact BBC Watchdog on 020 8535 1000.

There is a thread running on this already at MoneySavingExpert.com - http://forums.moneysavingexpert.com/showthread.html?t=202892

Title: number not working
Post by anibox on Dec 4th, 2009 at 3:01pm
hi,
just letting you know that the following number that you have for Vistaprint
0800 7216214
is not working ...

Title: Re: number not working
Post by Dave on Dec 4th, 2009 at 3:11pm

anibox wrote on Dec 4th, 2009 at 3:01pm:
hi,
just letting you know that the following number that you have for Vistaprint
0800 7216214
is not working ...

Thanks. This number is not recognised so I have removed the entry from the database.

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