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Message started by woodentops on May 15th, 2008 at 11:18am

Title: Bid TV Geographical Number
Post by woodentops on May 15th, 2008 at 11:18am
I used the 0208 6009700 number found on Say No to 0870 and asked to be put through to customer services- which they did via the 0870 number! How cunning is that? >:(

Title: Re: Bid TV Geographical Number
Post by derrick on May 15th, 2008 at 11:25am

woodentops wrote on May 15th, 2008 at 11:18am:
I used the 0208 6009700 number found on Say No to 0870 and asked to be put through to customer services- which they did via the 0870 number! How cunning is that? >:(



Why the angry face? you have only been charged the 020 geo number cost, they cannot increase the cost to you internally.

Title: Re: Bid TV Geographical Number
Post by woodentops on May 15th, 2008 at 1:37pm
Dear Derrick,
The automated voice after the receptionist put me through said that I would be charged at National Rate so I am assuming that meant 0870. Is that correct?
>:( :-?

Title: Re: Bid TV Geographical Number
Post by Heinz on May 15th, 2008 at 2:46pm

woodentops wrote on May 15th, 2008 at 1:37pm:
Dear Derrick,
The automated voice after the receptionist put me through said that I would be charged at National Rate so I am assuming that meant 0870. Is that correct?
>:( :-?

No.  You made a call to an 020 number and will be charged accordingly.  

The 'type' of call cannot change midway through a call.

Title: Re: Bid TV Geographical Number
Post by woodentops on May 15th, 2008 at 5:39pm
:) [smiley=thumbsup.gif]
Thank you both for that info.
It was  [smiley=thumbsup.gif]very helpful.

Title: Re: Bid TV Geographical Number
Post by derrick on May 16th, 2008 at 9:09am
Also 0870 is not "national rate" it is  a special services number, i.e. premium rate!

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