I have just received the following email from my daughter concerning the use of her 18185 access number from her mobile phone!



Have just discovered that there is a block on the 18185 access code from my mobile (O2 )  but there is no indication of this when using the service. So instead of costing me 34 p my call cost over £6.00. Beware because when I made the call it seemed to be a normal 18185 call.

How I hate the mobile phone companies!!

Has anyone else had this experience ? Shouldn't there be some sort of warning when what appears to be a normal landline number is not included in one's minutes?

Have aread of this taken from here...http://www.18185.co.uk/mobilerates.php


This could well be the answer to your problem.



If calling from a mobile please ensure that you do not press the green/send key on your mobile again after dialling the follow-on number or you may be billed for a minute call by your mobile operator. 020 calls from mobiles may come out your inclusive free minutes or your mobile operator may charge separately for calls to 020 numbers depending on your operator and tariff plan; please check with your mobile operator for correct rates

Apparently, on phoning 02 she was told that all access numbers are barred by them and referred to the small print in her contract !

Possible work round if they are blocking 020 access number.

Use 0200 222 0700/0900 to call 0808 Freephone access number,and then place your call.