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Message started by reggie on Jul 31st, 2008 at 2:11pm

Title: calling BT operator from mobile or Voip phone
Post by reggie on Jul 31st, 2008 at 2:11pm
I had a problem today with my BT landline phone and although I had a Voip phone & a mobile wasn't able to contact BT.I had to phone my daughter and get her to phone them for me .I'm sure someone out there has the answer for which I would be very grateful.

Title: Re: calling BT operator from mobile or Voip phone
Post by irrelevant on Jul 31st, 2008 at 3:38pm
from http://www2.bt.com/static/i/microsite/help_and_tips/faults/faq/faults_faq3.html
For fault reporting:

Quote:
Residential customers call:
For free on a BT line 151
For free on a non-BT line 0800 800 151
From a mobile 800 800 151 (there may be a charge)

Business customers call:
For free on a BT line 154
For free on a non-BT line 0800 800 154
From a mobile 800 800 154 (there may be a charge)

Obviously, use a pass-though number rather then the 0800 from a mobile, or if your VOIP service doesn't do 0800.

(I think most of the other BT three digit services also have 0800800nnn equvalents.  Of course, you can also do your fault reporting online, if that is still working.)

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