SAYNOTO0870.COM - Print Page

SAYNOTO0870.COM
https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Requests >> Marks & Spencer Money Insurance - Cust relations https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1221405911 Message started by dc1606 on Sep 14^th, 2008 at 3:25pm

Title: Marks & Spencer Money Insurance - Cust relations
Post by dc1606 on Sep 14^th, 2008 at 3:25pm

Having a problem with M & S re car insurance - what I was told on phone originally re adding 2 temporary drivers and what they later claim. Have been sent standard complaints procedure letter saying they will respond within 4 weeks. I need to get it sorted immediately as extra insurance needed next week! Address is Customer Relations Bretton Way Peterborough PE3 8BG tel. 08705 845833. Can't find an alternative on site or online. Can anyone help please?
Thanks, Dave

~ Edited by Dave: Thread title amended

Title: Re: M & S Money customer relations
Post by irrelevant on Sep 14^th, 2008 at 4:46pm

From http://www6.marksandspencer.com/pages/default.asp?PageId=LI&Product=AU

Quote:

Marks & Spencer Car insurance is administered by BISL Limited who act as an independent intermediary for our selected base of UK insurers.

So.. From 192.com -
BISL LTD KATHARINE WAY BRETTON PETERBOROUGH CAMBRIDGESHIRE PE3 8BG
01733 845 555
01733 845 003 (fax)

Correction -
Lots of numbers for them in the database, including a specific M&S number!

Try them, and let us know which numbers work or don't.

Title: Re: M & S Money customer relations
Post by reserved on Sep 14^th, 2008 at 5:27pm

irrelevant wrote on Sep 14^th, 2008 at 4:46pm:

in the database

This link "in the database" does not work!

Title: Re: M & S Money customer relations
Post by irrelevant on Sep 14^th, 2008 at 5:48pm

Sorry, missed out a w ... worked for me, because OpenDNS corrected it...
I've edited the post.

Title: Re: Marks & Spencer Money Insurance - Cust relatio
Post by dc1606 on Sep 15^th, 2008 at 9:29am

Thanks for that! 08000723889 got me transferred to M & S . Though I didn't actually speak to the contact name in Customer Relations , I was asked if I wished to be transferred so it should work for anyone else. The lady I spoke to actually sorted out my immediate insurance problem and I've left them to sort my original complaint!!
Regards,
Dave