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Main Forum >> Geographical Requests >> Lloyds TSB number not valid anymore
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Message started by anibox on Nov 13th, 2008 at 11:42am

Title: Lloyds TSB number not valid anymore
Post by anibox on Nov 13th, 2008 at 11:42am
hello,
just to suggest a number to be deleted from your database,as it's not valid anymore.thanks!Brilliant site by the way,keep up the good work!
08000322044-Lloyds tsb-credit card cancellations-the number you've called is not in use at the moment...

Title: Re: number for lloydstsb not valid anymore
Post by Heinz on Nov 13th, 2008 at 1:10pm
Yes, unfortunately, the message refers callers to an 0845 number too - 0845 3 000 000

Title: Re: Lloyds TSB number not valid anymore
Post by Dave on Nov 13th, 2008 at 1:21pm
Thanks for letting us know about this.

I can remove the entries which refer to this 0800 number. Can you advise of suitable alternative for 0870 0104033 (Credit Card Cancellation - Customer Relations)?

There are also three entries unverified with this 0800 number.

Title: Re: Lloyds TSB number not valid anymore
Post by sherbert on Nov 13th, 2008 at 4:43pm
There are some numbers here...

http://www.lloydstsb.com/credit_cards/credit_card_phone_numbers.asp?WT.svl=CARDINFOphone1


Don't know if they are of any help

Title: Lloyd's TSB - credit where it's due
Post by farci on Nov 14th, 2008 at 12:16pm
I just received a letter from LTSB showing the customer service number as 0845 3 000 000 but followed by the message:
'If you need to call us from abroad or you prefer not to use our 0845 number, you can also call us on 01733 347007 '
Full marks to the bank; they have also introduced a callback system when there is (inevitably) a queue

Now, if we could only make them see the benefits of 03...

Title: Re: Lloyd's TSB - credit where it's due
Post by derrick on Nov 15th, 2008 at 12:23pm

farci wrote on Nov 14th, 2008 at 12:16pm:
I just received a letter from LTSB showing the customer service number as 0845 3 000 000 but followed by the message:
'If you need to call us from abroad or you prefer not to use our 0845 number, you can also call us on 01733 347007 '
Full marks to the bank; they have also introduced a callback system when there is (inevitably) a queue

Now, if we could only make them see the benefits of 03...


I have on an ISA statement the numbers; -

Call us on:  (0845) 300 0000 (from UK)
                +44 2077857654 (from Overseas)

Title: Re: Lloyd's TSB - credit where it's due
Post by penelope2pitstop on Nov 25th, 2008 at 4:04pm

farci wrote on Nov 14th, 2008 at 12:16pm:
I just received a letter from LTSB showing the customer service number as 0845 3 000 000 but followed by the message:
'If you need to call us from abroad or you prefer not to use our 0845 number, you can also call us on 01733 347007 '
Full marks to the bank; they have also introduced a callback system when there is (inevitably) a queue

Now, if we could only make them see the benefits of 03...


The only thing with 03 is the accessibility probelms from some networks and mobile and overseas issues. At least you have a choice here local call if you you dont have a call plan and geographic if you do. Dont see what benefit there is to having 03 as well.

Title: Re: Lloyds TSB number not valid anymore
Post by sherbert on Nov 25th, 2008 at 4:38pm
There is no such thing as a local call and they have not been in existance since 2004. ::) It costs the same to speak to your next door neighbour as it does to someone at the other end of the country.
03 calls should be cheaper than 08 numbers.

Title: Re: Lloyds TSB number not valid anymore
Post by jrawle on Nov 25th, 2008 at 4:58pm

sherbert wrote on Nov 25th, 2008 at 4:38pm:
03 calls should be cheaper than 08 numbers.

No they shouldn't, they should be the same as geographical calls. With BT, geographical calls are 4p/min in the daytime, but 0845 calls only cost 2p/min. Many people will need to call their bank during the daytime. I think providing two numbers is the best solution, although I'd prefer to see 0800 and geographical as the two options!

Title: Re: Lloyds TSB number not valid anymore
Post by sherbert on Nov 25th, 2008 at 5:11pm
Sorry, I stand corrected.  :-[ However if you have a package then the 03 number wont cost you anything

Title: Re: Lloyds TSB number not valid anymore
Post by ragebe on Jul 8th, 2010 at 10:21am

jrawle wrote on Nov 25th, 2008 at 4:58pm:

sherbert wrote on Nov 25th, 2008 at 4:38pm:
03 calls should be cheaper than 08 numbers.

No they shouldn't, they should be the same as geographical calls. With BT, geographical calls are 4p/min in the daytime, but 0845 calls only cost 2p/min. Many people will need to call their bank during the daytime. I think providing two numbers is the best solution, although I'd prefer to see 0800 and geographical as the two options!


This isn't quite correct. BT allow it's residential customers to have 08xx numbers as part of their calls package, meaning that if you put the Lloyds number 0845 3 000 000 into your calling plan, you can call that number, speak for 59 minutes, hang up, re-dial and speak for another 59 minutes and so on, at no charge.

0845 call charges vary depending on the operator. BT charge 1, 2, 3, 4, 5 pence per minute or 5p per call. Other line operators don't adopt this approach (but no reason why we can't all write to our telephony providers and ask them to give us free calls, same as BT)

03 calls are charged at the same rate as calls to 01 and 02 numbers (lots of info on this on Ofcom's site) and as has been pointed out above, local/national calls disappeared years ago.

Title: Re: Lloyds TSB number not valid anymore
Post by Dave on Jul 8th, 2010 at 11:57am

ragebe wrote on Jul 8th, 2010 at 10:21am:

jrawle wrote on Nov 25th, 2008 at 4:58pm:

sherbert wrote on Nov 25th, 2008 at 4:38pm:
03 calls should be cheaper than 08 numbers.

No they shouldn't, they should be the same as geographical calls. With BT, geographical calls are 4p/min in the daytime, but 0845 calls only cost 2p/min. Many people will need to call their bank during the daytime. I think providing two numbers is the best solution, although I'd prefer to see 0800 and geographical as the two options!


This isn't quite correct. BT allow it's residential customers to have 08xx numbers as part of their calls package, meaning that if you put the Lloyds number 0845 3 000 000 into your calling plan, you can call that number, speak for 59 minutes, hang up, re-dial and speak for another 59 minutes and so on, at no charge.

Hi and welcome to SAYNOTO0870.COM. I would like to pick on a few points you've made.

Firstly, the quoted posting was made in November 2008, prior to 0845 calls becoming inclusive on BT Calling Plans. That change was made a couple of months later in January.

Calls to 0845 and 0870 numbers are part of BT's inclusive plans; 0843, 0844, 0871 and 0872 numbers are not (0800 and 0808 numbers are free to caller anyway).

On 1 August 2009, the revenue share support (premium or subsidy to receivers) was removed from 0870 numbers, which means that telephone call providers (the telcos we make our calls with) no longer incur a premium charge to connect those calls. BT, its subsiduary Plusnet, and Talk Talk no charge 0870 calls on the same terms as 01/02/03 ones (making them inclusive where applicable).



ragebe wrote on Jul 8th, 2010 at 10:21am:
0845 call charges vary depending on the operator. BT charge 1, 2, 3, 4, 5 pence per minute or 5p per call. Other line operators don't adopt this approach (but no reason why we can't all write to our telephony providers and ask them to give us free calls, same as BT)

Unlike 0870 calls, 0845 calls still incur a premium for telephone call providers to connect; around 1 pence per minute during the daytime. This is far lower than most 0843/4 and all 0871/2 numbers.

Thus, charging calls that include a premium at the same rate as ones that don't is not a good way forward. By "same rate", I also mean calls being inclusive or zero fee where applicable.

Why, you might ask? The inter-operator costs imposed on call retailers to connect calls will be passed back to customers (callers). If the cost of ringing premium numbers is brought down and aligned with those of non-premium (geographic/03) numbers, then telcos will increase retail charges elsewhere to compensate. The other effect will be that more organisations will adopt these numbers because their service users (callers) won't pay more, but they will benefit from subsidy.

Title: Re: Lloyds TSB number not valid anymore
Post by diyzey on Jul 12th, 2010 at 9:06am
BEST NUMBER TO GET LLOYDS ON IVE FOUND IS: 01733 347007

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