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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Call Providers >> Didn't know where to put this ... https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1227652362 Message started by nicky on Nov 25^th, 2008 at 10:32pm

Title: Didn't know where to put this ...
Post by nicky on Nov 25^th, 2008 at 10:32pm

But can some help me?

My phone won't call in/out, when I try I just hear myself. I have paid my bill, and I have no way to get in touch with my service providers Virgin media. I was wondering if anyone had any suggestions?

- Nicky

Title: Re: Didn't know where to put this ...
Post by sherbert on Nov 26^th, 2008 at 8:57am

Erm, if you have managed to post here, why not email via their web page here http://www.virginmobile.com/vm/contactUs.do;jsessionid=75FC9B083F962763DB57AA986C6CC5E8 or use a freinds telephone? ::)

Title: Re: Didn't know where to put this ...
Post by jrawle on Nov 26^th, 2008 at 10:02am

If it's a landline, you can contact them here:
http://www.virginmedia.com/customers/contact/fault-email.php

They claim to act within 48 hours. Hopefully it's better than it used to be, when you just got an automated e-mail back saying to call a particular phone number. (In the end, I had to send a letter by post as I wasn't going to call the premium rate number they had then for broadband support.)