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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Government and Public Sector >> Cheshire East Council considers 0300 numbers https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1228949070 Message started by Dave on Dec 10^th, 2008 at 10:44pm

Title: Cheshire East Council considers 0300 numbers
Post by Dave on Dec 10^th, 2008 at 10:44pm

http://onlineservices.congleton.gov.uk/ecminutes/Published/C00000241/M00002324/AI00003336/CustomerAccessGuidingPrinciples021208FINALv10.pdf

Customer Access
Guiding Principles, Objectives &
Vision document
V1.0 November 2008

2.18 To establish an appropriate range of 20-25 customer contact telephone numbers. It is proposed to adopt 0300 numbers. These numbers will minimise call costs to a local call rate whether from a landline or a mobile telephone. Calls to other numbers from mobiles may not be at a local rate.

3.21 Customers will access these centres and some middle office services using a small range of 0300 public trust telephone numbers.

Title: Re: Cheshire East Council considers 0300 numbers
Post by NGMsGhost on Dec 11^th, 2008 at 12:21am

Dave wrote on Dec 10^th, 2008 at 10:44pm:

These numbers will minimise call costs to a local call rate whether from a landline or a mobile telephone. Calls to other numbers from mobiles may not be at a local rate.

3.21 Customers will access these centres and some middle office services using a small range of 0300 public trust telephone numbers.

Whilst it is of course to be applauded that they plan to move to 03 numbers why can these people still not understand that there is no longer a local rate for phone call charges but only a normal standard national rate that is included in call packages.

Title: Re: Cheshire East Council considers 0300 numbers
Post by Dave on Mar 11^th, 2009 at 8:54pm

Cheshire East Council will use 0300 123 5500 when it comes into being on 1 April 2009.

Title: Re: Cheshire East Council considers 0300 numbers
Post by Dave on Mar 28^th, 2009 at 12:33pm

The following councils will also merge to create Cheshire West and Chester Council:

* Cheshire County Council
* Chester City Council
* Ellesmere Port and Neston Borough Council
* Vale Royal Borough Council

Like Cheshire East, new West council will also use a 0300 number:

http://cheshirewestandchester.gov.uk/system_pages/top_nav/contact_us.aspx

Title: Re: Cheshire East Council considers 0300 numbers
Post by Dave on Dec 9^th, 2009 at 1:38pm

Source: Ellesmere Port Pioneer (icCheshireOnline)

http://iccheshireonline.icnetwork.co.uk/0100news/0100regionalnews/tm_headline=new-anti-social-behaviour-hotline-set-up-for-cheshire-west&method=full&objectid=25355985&siteid=50020-name_page.html

<<

New anti-social behaviour hotline set up for Cheshire West
13:03, Dec 9 2009

CHESHIRE West and Chester Council is to make it easier for residents to report anti-social behaviour.

A new phone line 0300 123 7033 is now available for those who want help to put a stop to unacceptable conduct.

[…]

>>

Both Cheshire West and Chester and Chesher East councils use 0300 numbers. To read the full article, follow the link.