Looking for a geographical phone number for

County Parking Enforcement Agency
PO Box 548
Northampton
NN7 3WR

Tel: 0870 240 0545

Not only did they incorrectly slap a £80 parking notice on my 80 year old mum's car at Kings Lynn QE2 hospital, but they also want to fleece her of more money to contact them on their non-geo phone number to get it sorted >:(

All help appreciated

Wavey

No info at present on a geographic phone number but you may find the followiwg website of interest, especially the 2 July post which relates to the same place (Kings Lynn hospital) where your mother got the parking ticket:
http://forums.pepipoo.com/index.php?showtopic=19945

In situations like this I prefer to write rather than phone. However, if you phone do record the conversation.

The actual (rather than P O Box) address of County Parking Enforcement Agency is:

COUNTY PARKING ENFORCEMENT AGENCY LIMITED
UNIT E3 K G BUSINESS CENTRE
KINGSFIELD CLOSE
NORTHAMPTON
Northamptonshire
NN5 7QS

Their registered address is:

COUNTY PARKING ENFORCEMENT AGENCY LIMITED
THE OLD MILL BLISWORTH HILL BARNS
BLISWORTH
NORTHAMPTON
NORTHAMPTONSHIRE
NN7 3DB
Company No. 03210497

Both are business centres with numerous companies on site.

This is what County Parking say on their website re. phoning them:

The telephone number on the Notice is for Payments only. The details on screen at the payments bureau are basic and do not allow the staff to make a fully informed assessment of the case - which reinforces my previous suggestion of writing rather than phoning.

If we can't find their geographic number and you must ring them phone in the evening (after 6 pm) when 0870 numbers from a BT landline cost 1.5p/min plus a 7p connection fee.  

County Parking say their phone is manned 24/7

Many thanks for the link Lompos.   The posts look interesting and helpful.  I will definitely send my appeal to CPEA in writing (and to the QE2 hospital trust expressing my thoughts on their parking policy), rather than phone.

Its interesting to compare the attitude of the QE2 trust to that at the Norfolk and Norwich hospital where, at times when the visitor car parks are full, I have seen the attendants open the barrier to the staff car park and let visitors park for free.  Refreshingly human.

Tnx again

Wavey

Blimey!  You are posting faster than I can reply :-)

Thanks for the proper CPEA address and evening call tip.  Appreciated.  

Wavey

These are invoices and not legally enforceable, they are directed against the driver not the Registered Keeper, ignore them, do not correspond with them they will go  away.

Example thread on MSE; - http://forums.moneysavingexpert.com/showthread.html?t=1265875

derrick wrote on Dec 12^th, 2008 at 12:02pm:

These are invoices and not legally enforceable, they are directed against the driver not the Registered Keeper, ignore them, do not correspond with them they will go  away. Example thread on MSE; - http://forums.moneysavingexpert.com/showthread.html?t=1265875

Would the same be true of Tesco and their new £70 fine enforced by hidden number plate recognition cameras for parking for more than three hours in one of their large superstore car parks?

I think the only way these private operators can actually get money out of you is really by clamping you at the time as its kind of hard to argue they are acting illegally when its late at night and you have no vehicle to drive home in.

NGMsGhost wrote on Dec 12^th, 2008 at 1:04pm:

derrick wrote on Dec 12th, 2008 at 12:02pm: These are invoices and not legally enforceable, they are directed against the driver not the Registered Keeper, ignore them, do not correspond with them they will go  away. Example thread on MSE; - http://forums.moneysavingexpert.com/showthread.html?t=1265875 Would the same be true of Tesco and their new £70 fine enforced by hidden number plate recognition cameras for parking for more than three hours in one of their large superstore car parks? I think the only way these private operators can actually get money out of you is really by clamping you at the time as its kind of hard to argue they are acting illegally when its late at night and you have no vehicle to drive home in.

It is true of Tesco etc, remember only the Courts can FINE you, these "Penalty Charge Notices, (PNCs) are only invoices directed against the DRIVER, not the Registered Keeper, so if you ignore them they can only get RKs details from DVLA and that is not necessarily the driver at the time, and you are under no obligation to supply driver details to said company, so just ignore the invoices, there are plenty of thread on MSE, and probably on pepipoo that give the same advice, IGNORE THEM and they will go away.

Late at night you should call the police for intimidation and harassment, both CRIMINAL offences, although the police may say it is a civil matter, at least you would have some form of record and a log number, you can,if you pay them, sue them for the return of your money through the small claims court.

If they use number plate recognition cameras (as some larger Tesco branches near town centres may do) then the danger is surely that if you don't pay the next time you visit their car park the number plate recognition system flags up you are a non payer when you arrive to central control and then they come and clamp you.

In that situation possession is surely nine points of the law.  That is they possess your car and you cannot get it back because they have clamped it.

My experience of the Boys in Blue is that they will side with the clamper in these kinds of circumstance unless you have a court order that says the law is on your side.

Try:
(+44)(0)7515051730
CPEA, The Old Mill
Hill Barns, Stoke Road.
Blisworth, NN7 3DB

That's a O2 mobile number, BTW. 07515051730

from http://countyparkingpacks.bttradespace.com/