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Message started by hills999 on Jan 24th, 2009 at 5:26pm

Title: Motor and Home Direct Insurance Services
Post by hills999 on Jan 24th, 2009 at 5:26pm
I have searched everywhere i can think of to find an alternative number to 0845 219 0494 / 0870 9908 965 but to no avail.
Motor and Home Direct Insurance LTD
petitor House
Riviera Park
Nicholson Road
Torquay
Devon
TQ2 7TD

Can anyone give me any other tips on how i can find either an 0800 or land line number.

Thanks Hilary

Title: Re: Motor and Home Direct Insurance Services
Post by Dave on Jan 24th, 2009 at 5:39pm
Website: www.motorandhomedirect.co.uk

It is a Brightside Group Company.

From Brightside's contact page:

Brightside Group plc
MMT Centre,
Severn Bridge,
Aust,
Bristol
BS35 4BL

Telephone: 01454 635860
Fax: 01454 634187

Not at the same address, but a starting point nonetheless.


Scrap that! A search of the database for motor & home direct (note the ampersand [&] rather than the word "and") reveals two likely candidates:

Motor & Home Direct       0870 4204994             01803 617940            
Motor & Home Direct       0870 4204999             01803 617930             Switchboard: 01803 617900

Also unverified is a note referring to the switchboard number as an alternative: "If you phone to claim you are kept in a queue for ages. If you want to get through quick press 1 for new policies! The claims number will ring even if the office is unmanned! How bad is that!"


Let us know how you get on. It looks as though this company has switched from 0870 to 0845 so entries need amending.

Title: Re: Motor and Home Direct Insurance Services
Post by hills999 on Jan 26th, 2009 at 12:11pm
I called on the 01454 635860 number and managed to get through to the department i needed without any trouble.  For anyone else using this number my issue was about an insurance policy i ended in October  even though my car had been written off in October and they had paid out a total loss cheque in November.  The company started taking  direct debit payments for the renewal and were demanding the full years payments. (partly my own fault as i had not cancelled the direct debit straight away at the end of the term) I assumed that as they had written off my car and paid out that was the end of it. (Lesson learnt)      Thanks for your help.       Hilary

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