I have just opened a bank account with Abbey plc and have been given the number below to call my local branch:-

05511 XXXXXX

Does anyone know what this area code is and what the charge is?

05511 is the area code for BT Broadband Voice services - basically Voice over IP. I believe this range is charged at the same rate as 01/02/03 numbers from a landline, but don't hold me to that!

Please can you let us know which branch this is and what the full number is so we can add it to our database.

It depends on the next digit to give you a definite answer.

0551 100 charged at g6 rate.
0551 14   charged at g21 rate.

g21 calls are charged bt BT as per 01/02/03 calls, and included in their inclusive calls schemes, e.g. 3.92p/min weekday daytime, 1.47p/min weekday evenings, 0p/min (first 60mins, then 3.92p/min) weekends for those on the Unlimited weekend plan.

g6 calls are charged at 4.894p/min at all times.


refs:
05 number range charge bands
Unlimited weekend plan prices
Standard call prices

All previous 05511 Abbey numbers that have been reported here start 05511 403xxx, where xxx is obviously a unique branch reference number.

Also FYI, the other Abbey thread is here.

the full number is

05511 430062

abbey branch, streatham, london sw16

Thanks for that, I've added it into our database.

jgxenite wrote on Feb 6^th, 2009 at 9:16am:

Thanks for that, I've added it into our database. Would one of the admins mind confirming the entry please?

Done.

Graham1952, which telephone provider are you dialling from? If it is BT, then you will be charged the same as for a 01/02/03 call.

I'm calling from a BT landline and I have an 020 home telephone number.

I have just received my BT Telephone Bill and the 0551 1430063 call is classified as 'Special Service' on the bill and for 1.24 minutes have been charged 0.140.  This is calling from my home BT 020 area code telephone.

Graham1952 wrote on Feb 11^th, 2009 at 10:41am:

I'm calling from a BT landline and I have an 020 home telephone number.

What tariff are you on?

Graham1952 wrote on Feb 11^th, 2009 at 10:43am:

I have just received my BT Telephone Bill and the 0551 1430063 call is classified as 'Special Service' on the bill and for 1.24 minutes have been charged 0.140.  This is calling from my home BT 020 area code telephone.

That looks like a pre-VAT amount but I can't rationalise it with BT's price list.

0551 143 numbers are g21 rate so, if you don't have an all inclusive package and you were making the call on a weekday, you should have been charged 8p connection plus 2 minutes at 4.784p = 17.568p incl. VAT (15.276p before VAT).