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Main Forum >> Geographical Requests >> Student Finance (Student Loans Company) https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1237636644 Message started by studentsaver on Mar 21st, 2009 at 11:57am |
Title: Student Finance (Student Loans Company) Post by studentsaver on Mar 21st, 2009 at 11:57am
Hi all
* Who is the company? - Student Finance England - the new company that handles student loan applications * What is the nature of your call? Customer services, complaints, new business etc. Application/customer services * Where is the company based? A full address is always useful. The only address I can find is a PO BOX: Student Finance England PO Box 210 Darlington DL1 9HJ * Why do you want to contact them? Enquiry about application, change of passwords and other codes Thanks in advance for any help ~ Edited by Dave: Thread title amended |
Title: Re: Student Finance England 0845 300 50 90 Post by jgxenite on Mar 21st, 2009 at 12:26pm
From what I can tell, the Student Loans Company still administers everything to do with Student Finance England. Their number (from our database) is 0141 243 3929 - please let us know if that helps you.
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Title: Re: Student Finance England 0845 300 50 90 Post by Dave on Mar 21st, 2009 at 12:27pm
Website: www.direct.gov.uk/studentfinance
The address above is a PO Box. This page from Gateshead Council gives the real address: Student Finance Direct Lingfield Point Darlington DL1 9RW Local dialling code is 01325. See these Google results for 01325 391 199 Please let us know how you get on. |
Title: Re: Student Finance England 0845 300 50 90 Post by jgxenite on Mar 21st, 2009 at 12:36pm
01325 391199 is the number for UCAS - they don't deal with student finance enquiries.
I think the best route is to try the existing SLC numbers - although the numbers are for Glasgow, those are the numbers the SLC still gives if you have problems accessing your account. |
Title: Re: Student Finance England 0845 300 50 90 Post by studentsaver on Mar 21st, 2009 at 1:10pm
Hi all
Thank you for all your responses. I'm not at home at the moment, but I will report back on how I get on when I try using the info you've provided. Thanks again |
Title: Re: Student Finance England 0845 300 50 90 Post by Rick_Callander on Sep 9th, 2009 at 9:26am
I had the same "All operators are busy" message on the usual number.
Call 0141 306 2000 and ask for Student finance England. Worked a treat for me. (PS If too many people use this approach they seem to like to close the line, as is sadly the case for the 0141 2433929 number) |
Title: Re: Student Finance England 0845 300 50 90 Post by Dave on Sep 11th, 2009 at 11:13am Rick_Callander wrote on Sep 9th, 2009 at 9:26am:
This, and possibly other Glasgow (0141) numbers were/are used for the Student Loans Company. Maybe the Student Loans Company is no more, maybe its name has been changed. Thus, the numbers for it might be relevant for "Student Finance England" or whatever it is called today. Is there a "Student Finance Scotland", "Student Finance Wales" and "Student Finance Northern Ireland" as well? |
Title: Re: Student Finance England 0845 300 50 90 Post by jgxenite on Sep 12th, 2009 at 9:00am
The Student Loans Company (SLC) still run all the "background" stuff related to Student Finance, despite the fact the "front-end" has been re-branded. The alternative Glasgow numbers should still work to contact Student Finance (unless they shut them down of course).
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Title: Student Finance England/Wales/Northern Ireland Post by Dave on Oct 4th, 2009 at 3:09pm
The number referred to above, 0141 2433929, now answers with a recording saying it is "no longer available" and redirects to 0845 300 5090. I have removed it from the database.
The 0845 607 7577 number is listed in our database for student finance for a number of local authorities. It is, however, answered in exactly the same way as 0845 300 5090. The recording starts of by saying that "Student Finance Direct" has been "re-branded" as "Student Finance England". Good of them to get their priorities right. ::) ::) ::) The male voice on the 0845 numbers is the same as that on many of the Student Loans Company numbers, so it's for certain they direct to one or more of its 0141 numbers. Alternatives are:
These 0141 numbers answer in exactly the same way as the respective 0845 numbers. Please provide any feedback on use of these numbers by posting on this thread. Some further information on The Student Room here which gives a number for Darlington office 01325 215208. This may or may not be one of the numbers that the main menu directs to. I haven't listed it as we already have a 0141 number with the menu on. |
Title: Re: Student Finance (Student Loans Company) Post by Seahorse on Nov 2nd, 2009 at 11:57am
Brilliant, thank you so much. Phone bills for 0845 numbers were starting to mount up. I've recently moved house and have spent what seems like hours trying to ring expensive phone numbers to change details.
Student finance England have been holding onto some evidence documents of mine for far too long and I was fed up with waiting on 0845 numbers in long queues. Rang the 01412433600 number and spoke to someone within two minutes. Cheers! |
Title: Re: Student Finance (Student Loans Company) Post by mainbass on Nov 2nd, 2009 at 4:56pm
This looks as if it might be useful http://www.dsa-qag.org.uk/assets/_managed/cms/files/EUSLCPresentation1stsept2009.pdf
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Title: Re: Student Finance (Student Loans Company) Post by Dave on Nov 2nd, 2009 at 5:08pm mainbass wrote on Nov 2nd, 2009 at 4:56pm:
I believe e-mail addresses are of the form firstname_lastname@slc.co.uk (Note the underscore between first and last names) |
Title: Re: Student Finance (Student Loans Company) Post by wendyrjr on Apr 1st, 2010 at 7:18am
Thank you for your work on this site - this 0141 number is still working today. :)
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Title: Re: Student Finance (Student Loans Company) Post by CJT-80 on Apr 4th, 2010 at 12:15pm wendyrjr wrote on Apr 1st, 2010 at 7:18am:
Not sure if this helps, so don't shoot me but a bit of digging for SLC came up with THIS Seems to have a 0141 number for overseas enquiries, Personally the Govt needs to stop using these numbers, especially for Students/Unemployed etc... but I digress.. |
Title: Re: Student Finance (Student Loans Company) Post by MohammedK on Sep 14th, 2010 at 6:46pm
Heya, registered just to reply, the 01412433600 number worked for my wife, although she has been on hold for like 10 minutes (10 more minutes till closeing time for them)
*edit, they just answered :), cheers guys :D |
Title: Re: Student Finance (Student Loans Company) Post by Dave on Sep 14th, 2010 at 6:55pm MohammedK wrote on Sep 14th, 2010 at 6:46pm:
Hello and welcome to SAYNOTO0870.COM. Thanks for the feedback; happy to have been of help. :) As you're now registered on the forum, do post feedback on the database where updates are necessary, i.e. non-working numbers (say why they don't work), unverifieds that do work, other numbers that aren't listed as well as where 08 numbers have changed. Do this by posting in the Requests section. |
Title: Re: Student Finance (Student Loans Company) Post by DaverT on Jun 13th, 2011 at 1:09pm
The 0141 243 3660 number in the unverified list gets you through to the "Loan Repayment" department. The 0141 243 3600 number appears to be the one to use generally.
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Title: Re: Student Finance (Student Loans Company) Post by Benga on Aug 15th, 2011 at 11:04am
Hi just registered to say teh 01412433600 still works perfectly!
Keep up the good work! :) |
Title: Re: Student Finance (Student Loans Company) Post by railfrog on Jan 5th, 2012 at 11:48pm
Just registered to say the 0141 243 3600 number works.
Its the same menu as if you were calling the 0845 number. Thanks :) |
Title: Re: Student Finance (Student Loans Company) Post by Dave on Jan 6th, 2012 at 5:07pm
Hello railfrog and welcome to SayNoTo0870.com.
Thanks for the feedback, it's good to see that the number still works. If you notice any entries in the database that need updating or removing, or you can confirm unverified numbers that do work, please post in the Requests section of the forum and I or one of my colleagues will carry out necessary amendments. :) |
Title: Re: Student Finance (Student Loans Company) Post by sljda on Jul 3rd, 2012 at 3:12pm
Just to confirm that the number 0141 243 3600 works great (as 3rd July 2012) Just spoken to them, didn't have to wait and they were very helpful. Living abroad and 0845 numbers don't work from abroad so i'm very grateful.
thank you :) |
Title: Re: Student Finance (Student Loans Company) Post by Drummerboy on Mar 25th, 2014 at 11:59am
I just tried 01325 215208 but it just rings with no answer. The 0141 number still works and puts you through to the Student Loans Co. if you ask they will put you through to Student Finance, although I had to speak to three different people before my query was answered.
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Title: Re: Student Finance (Student Loans Company) Post by CJT-80 on Mar 27th, 2014 at 9:09am
Am I right in thinking it's this company we are talking about?
If that's the case, I am intrigued as to why NI, Wales and Scotland (all part of Great Britain) have 03 number while us in England have to call an 0845 number! See here I would suggest any active students complain to SLC England regarding this! >:( |
Title: Re: Student Finance (Student Loans Company) Post by Ian G on Mar 27th, 2014 at 5:43pm
Scotland has had 03 for some time. Wales and Northern Ireland are more recent.
The Student Loans Company was recently savaged by Margaret Hodge and the Public Accounts Committee over their failure to move away from 084 numbers after it was highlighted at an earlier enquiry some 5 months earlier. See http://www.bbc.co.uk/democracylive/house-of-commons-25339852 starting at about at 1h36m. |
Title: Re: Student Finance (Student Loans Company) Post by Dave on Mar 27th, 2014 at 5:55pm Drummerboy wrote on Mar 25th, 2014 at 11:59am:
Thanks. I've removed that 01325 number. The 0141 243 3600 number goes through to the same IVR (menu) as the 0845, with the same preceeding message, so I suggest that it probably goes through to the same place. |
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