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Message started by reserved on Apr 30th, 2009 at 9:59am

Title: Citroen Insurance
Post by reserved on Apr 30th, 2009 at 9:59am
I have just tried this from the verified database, it's answered by the switchboard.I asked to be put through to Citroen Insurance and was connected to a message that said this number is not in use!!!!      

Citroen Insurance 0870 0242821             0113 3904000             Ask for Citroen Insurance from UK Insurance (UKI)


Title: Re: Citroen Insurance
Post by jgxenite on Apr 30th, 2009 at 10:04am
Maybe they transferred you to the wrong number by mistake? Have you tried ringing up again and saying you got transferred to an invalid number?

Title: Re: Citroen Insurance
Post by reserved on Apr 30th, 2009 at 2:47pm
Yes & the same thing happened. I had to use the 0870 number & it cost me over £1  >:(

Perhaps someone else could try the geo. number before the entry is deleted!

Title: Re: Citroen Insurance
Post by Dave on Apr 30th, 2009 at 2:57pm

reserved wrote on Apr 30th, 2009 at 9:59am:
I have just tried this from the verified database, it's answered by the switchboard.I asked to be put through to Citroen Insurance and was connected to a message that said this number is not in use!!!!      

Citroen Insurance 0870 0242821             0113 3904000             Ask for Citroen Insurance from UK Insurance (UKI)

0113 3904000 is the number for the UK Insurance switchboard in Leeds. They will put you through the various branded insurance packages they operate services for.

I suggest that you ring them and explain that you get a "number not in use" message when they put you through. It may be that the extension the switchboard has for Citroen has now been changed and needs updating.

Title: Re: Citroen Insurance
Post by reserved on Apr 30th, 2009 at 3:19pm
I wonder if it's to stop you using the geo. number & to make you use the 0870 number to help their profits. My conversation on the 0870 number was "well padded" with marketing talk as well as the essential business, thereby prolonging the call!

Title: Re: Citroen Insurance
Post by lompos on Apr 30th, 2009 at 3:28pm
Citroen Insurance, UK Insurance and Direct Line are all Royal Bank of Scotland companies operating from the same address:
THE WHARF NEVILLE STREET LEEDS WEST YORKSHIRE LS1 4AZ  

Ring the Direct Line switchboard number 0113 254 3313 (in the verified database) and ask for Citroen insurance. They will transfer you to another switchboard, ask again for Citroen insurance. You will then be transferred to Citroen insurance and will hear a menu of options.

Please confirm that you managed to reach Citroen insurance gis way.

Title: Re: Citroen Insurance
Post by reserved on Apr 30th, 2009 at 3:35pm
As I said earlier. I used the number from the verified database for Citroen Insurance (details in my first post) and that didn't work. As I was I rather a hurry I resorted to using the 0870 number!

My point is that the number 0113 3904000 didn't work for me and should be removed if it is of no use.

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