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Message started by jeannie on Jun 16th, 2009 at 9:47pm

Title: Social Fund phone line
Post by jeannie on Jun 16th, 2009 at 9:47pm
This is the first time I have used this site - I only found out about it today. My mobile phone company operator told me about it when I called to complain about being charged for 08 numbers on my mobile. I think this is great - power to the people!! I am looking for an alternative number for DWP Social Loan line in Scotland (I think it is in Inverness). I work with people who are on benefits and the only phone they can afford is a mobile that they can 'top up' when they have some money, so to try and phone these 0845 numbers is so expensive that I think this is the way they limit applications for crisis loans - by the time you can afford to phone, you are no longer in crisis as you must have money to pay for the very expensive call. If anyone can help it is much appreciated :'(

Title: Re: Social Fund phone line
Post by Dave on Jun 16th, 2009 at 10:04pm
Can you be more specific? Provide the 0845 number, any associated fax number, particularly if it is a geographical number. The full address, a web address (which might give the postal address).

Title: Re: Social Fund phone line
Post by jeannie on Jun 16th, 2009 at 10:32pm
Thanks for the quick reply - I don't know where the offices are which deal with social loans in Scotland - I have ben told that by clients that it is in Inverness. the number I have is 08456088629, but can't find the address. I will try and phone to see if they will give me another number - but I doubt it. :)

Title: Re: Social Fund phone line
Post by lompos on Jun 21st, 2009 at 8:42am
They are indeed in Inverness. Try the freephone number below although that will also cost from a mobile:

Inverness      Social Fund:0845 608 8629  Crisis Loans 0800 328 3036


Title: Re: Social Fund phone line
Post by irrelevant on Jun 21st, 2009 at 8:49am

lompos wrote on Jun 21st, 2009 at 8:42am:
Try the freephone number below although that will also cost from a mobile:


remember you can dial 0200 222 0700 or 0200 222 0900 and key in the 0800 when prompted, and it'll only cost you the cost of a geographic call...

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