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Main Forum >> Geographical Numbers Chat >> being switched through from geographic to premium https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1252066592 Message started by tyutchev on Sep 4th, 2009 at 1:16pm |
Title: being switched through from geographic to premium Post by tyutchev on Sep 4th, 2009 at 1:16pm
Hi, I'm a newbie with little recent experience of this site, so excuse naive question: if I reach an organisation on a geographic no. and they switch me through to another branch/ office/ extension, can they put me onto a premium-rate line without me knowing? If so, are they obliged to tell me so? Best wishes, Tyutchev.
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Title: Re: being switched through from geographic to prem Post by Dave on Sep 4th, 2009 at 1:24pm tyutchev wrote on Sep 4th, 2009 at 1:16pm:
They can put you through to wherever they like. However, I think that the reason for asking the question is can the call rate you are charged change part way through a call? The answer is no; the telephone network doesn't work like that. You are charged by your provider according to the number you dialled. So if you call a freephone number (for sales) from your landline it will cost you nothing. If you request to be put through to customer services, your call will remain free. |
Title: Re: being switched through from geographic to prem Post by tyutchev on Sep 4th, 2009 at 1:32pm
Thanks, Dave. You are correct to redefine my Q. Best, Tyutchev.
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