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Message started by derrick on Nov 11th, 2009 at 11:54am

Title: Skycom Ltd/Skypay Ltd/Skymarket Ltd/Skyformations
Post by derrick on Nov 11th, 2009 at 11:54am
Am after the geo number for  "SKYCOM LTD t/a JUST0844NUMBERS"
Have asked and got: -

"Our contact numbers are as follows. We are unable to provide you with our geographical numbers.

Sales: 0800 0226644

General Queries: 0845 475 8800

Accounts Dept: 0845 475 8804



Have tried the usual and got similar to http://www.thomsonlocal.com/businessFinder.aspx?phrase=skycom+ltd&where=gu153hz&origld=&ld=&originalWhere=  


Skycom Ltd
431 London Rd,
Camberley,
GU15 3HZ

Tel: 0845-475 8800



~ Edited by Dave: Thread title amended

Title: Re: SKYCOM LTD
Post by sherbert on Nov 11th, 2009 at 2:08pm
derrick, I don't know if it is any help to you but they have a call back facility here

http://www.skycomuk.com/contact.php

Title: Re: Skycom Ltd/Skypay Ltd/Skymarket Ltd
Post by Dave on Nov 11th, 2009 at 4:40pm
A look at BT Phonebook for sky* in gu15 returns one results:

Sky Market Ltd Internet Bsns Services
PO Box 60
Tel: (01276) 459900
Camberley, GU15 3YL


Looking for Sky Market Ltd leads to www.skymarket.co.uk which is an ISP whose subsidiaries are given as:
Skypay
Skycom
Skyformations

Title: Re: SKYCOM LTD
Post by derrick on Nov 12th, 2009 at 12:38pm

sherbert wrote on Nov 11th, 2009 at 2:08pm:
derrick, I don't know if it is any help to you but they have a call back facility here

http://www.skycomuk.com/contact.php



Thanks for that, and it is useful to have, but I am trying to get the geo number so that it will benefit all.

Title: Re: Skycom Ltd/Skypay Ltd/Skymarket Ltd
Post by derrick on Nov 12th, 2009 at 12:43pm

Dave wrote on Nov 11th, 2009 at 4:40pm:
A look at BT Phonebook for sky* in gu15 returns one results:

Sky Market Ltd Internet Bsns Services
PO Box 60
Tel: (01276) 459900
Camberley, GU15 3YL


Thanks Dave, have just tried that number, (01276 459900), and it goes through to Skycom menu, I clicked for accounts and the chap I spoke to said if I required tech help, then to click for support, so that number is a geo number for the  "SKYCOM LTD t/a JUST0844NUMBERS" .

I also have just received an e-mail from them appearing to offer  an 03 number, so I will request it and post back.

Title: Re: Skycom Ltd/Skypay Ltd/Skymarket Ltd/Skyformati
Post by derrick on Nov 12th, 2009 at 1:34pm
I now have their switchboard number: - 03330 883300.


last 2 e-mails from them: -

"Hi *******,
We realise that the saynoto0870 community provide a valuable service for those people that wish to avoid calling NGN.

Would an 03 contact number suffice?

Regards

Derek Bruce"


"the best 03 number to reach us on is the main Just 03 switchboard number - 03330 88 33 00.

Regards

Derek Bruce"


Title: Re: Skycom Ltd/Skypay Ltd/Skymarket Ltd/Skyformati
Post by Dave on Nov 12th, 2009 at 7:16pm

derrick wrote on Nov 12th, 2009 at 1:34pm:
I now have their switchboard number: - 03330 883300.

Thanks derrick.

I've added an entry for Skycom with this number and modified an existing entry for Skymarket.

Title: Re: Skycom Ltd/Skypay Ltd/Skymarket Ltd/Skyformati
Post by derrick on Nov 13th, 2009 at 12:39pm

Dave wrote on Nov 12th, 2009 at 7:16pm:

derrick wrote on Nov 12th, 2009 at 1:34pm:
I now have their switchboard number: - 03330 883300.

Thanks derrick.

I've added an entry for Skycom with this number and modified an existing entry for Skymarket.


I think I have got an excellent result here, and suggest that Skycom is added to the Hall of fame, as I have just received this e-mail from them with a dedicated 03 number, (that is already on their contact page via the link supplied above by sherbet): -  

"As a result of our conversations I suggested to Skycom Management that we make public a dedicated 03 number that we can be reached on.

They have advised today that the main reason we use NGN is for the call handling capabilities rather than revenue generation - the majority of our customers use them in the same way.

However, we recognise that mobile operators and even some landline operators continue to charge a premium for calls to these types of numbers, so the management team have agreed that a dedicated 03 contact number is a good idea.


Therefore 03330 888 015 has been added to our contact page here - http://www.skycomuk.com/contact.php, which still allows us to handle calls effectively while being treated the same as 01 or 02 numbers (and therefore included in bundles for mobiles etc)

It's always good to be able to respond quickly and effectively to feedback from potential customers, so thanks for your input.

Regards

Derek Bruce"


It's nice to know that some people will listen. and I will be acknowledging Derek Bruce's email.

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