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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Numbers Chat >> TRANSFER TO 0871 NUMBER https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1260552551 Message started by margaretfeb on Dec 11^th, 2009 at 5:29pm

Title: TRANSFER TO 0871 NUMBER
Post by margaretfeb on Dec 11^th, 2009 at 5:29pm

Hello
The Customer Services for Interparcel is an 0871 number for which I found the geographical number (12393). When I called this number the receptionist said she would transfer me to the Customer Services number.
Can anyone tell me if she could have transferred me to the 0871 number?
I would think that it would be illegal to do so, but does anyone know if it is possible.
Thanks for any replies.
Margaret :-/

Title: Re: TRANSFER TO 0871 NUMBER
Post by sherbert on Dec 11^th, 2009 at 5:40pm

Hi there and welcome

As I understand it, the number you dial is the number you will be charged for.

i.e. if you dial a geographical number you will be charged for that irrespective of where they transfer you to.

I think I have got yhat right and if I haven't there are others here who will correct me.

Title: Re: TRANSFER TO 0871 NUMBER
Post by jgxenite on Dec 11^th, 2009 at 6:09pm

You cannot be charged at a different tariff for the number you have dialled. If you dial an 01/02/03 number, you will be charged at 01/02/03 costs. She could transfer you to an 09 £1.50 a number if she wanted, but you will always be charged the 01/02/03 rate.

Title: Re: TRANSFER TO 0871 NUMBER
Post by Dave on Dec 11^th, 2009 at 7:30pm

Hi and welcome to SAYNOTO0870.COM.

sherbert and jgxenite are entirely correct. Call charges are always as per the number you dialled. It is not physically possible for the call rate to change.

When someone puts you through to another number, they make an outgoing call to that number, and thus incur any applicable charges.

Title: Re: TRANSFER TO 0871 NUMBER
Post by margaretfeb on Dec 17^th, 2009 at 4:34pm

Hello to all who replied to my query.
I would just like to say thank you very much, my mind is now at ease.
Cheers
Margaret