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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Requests >> Orange (mobile) Correspondence team https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1264163038 Message started by Jarvis on Jan 22^nd, 2010 at 12:23pm

Title: Orange (mobile) Correspondence team
Post by Jarvis on Jan 22^nd, 2010 at 12:23pm

Ho Can anyone help find a `free` number for 0870 797 8000

This is for Orange
Mercia House
Sennhouse Road
Darlington
Co Durham

It is a number for the correspondence team

Thanks for any help you can give?

Steve J

Title: Re: Orange (mobile) Correspondence team
Post by mainbass on Jan 22^nd, 2010 at 12:54pm

found 01325-395000 at http://www.do-business.net/Indexer/Company/Orange-Retail-Ltd
Does it work?

Title: Re: Orange (mobile) Correspondence team
Post by Barbara on Jan 22^nd, 2010 at 1:55pm

Don't know if this will be of any use but when my son has had problems with his Orange contracts and was getting no where someone from this site suggested contacting the executive office at Orange, email: executive.office@orange.co.uk Initially, one could email individuals but I seem to remember the very helpful man telling me that staff were having their individual emails removed as Orange didn't trust them re personal use or something. Anyway, I always managed to get a call back from him/them & the problems were resolved to our entire satisfaction efficiently and speedily. Might be worth an email & asking for them to ring you.

Title: Re: Orange (mobile) Correspondence team
Post by Dave on Jan 22^nd, 2010 at 1:57pm

mainbass wrote on Jan 22^nd, 2010 at 12:54pm:

found 01325-395000 at http://www.do-business.net/Indexer/Company/Orange-Retail-Ltd
Does it work?

It will be interesting to see if this does work because a number of years ago Orange replaced its geographic office numbers with 0870 ones, I believe that included staff's direct numbers as well. AFAIK we have never cracked then; we only have 0800s, particularly for the Orange mobile service.

Title: Re: Orange (mobile) Correspondence team
Post by catj on Jan 23^rd, 2010 at 8:55pm

The geographic numbers mostly disappeared when the Liverpool, Peterlee, Darlington, Plymouth, and other UK offices were scaled down and the services shipped out to Mumbai and other such places.

Title: Re: Orange (mobile) Correspondence team
Post by Jarvis on Jan 27^th, 2010 at 11:22am

Hi and thanks to evryone who has tried to help with contacting this, probably the worst, company on the planet in terms of customer help and support.

I have finally after three weeks recieved a sort of response to my several letters to them and will be now taking action against them in the small claims court.

If anyone else has problems with Orange or any other mobile provider it is worth noting that their is an industry `adjudicator` called CISAS, who are there to help - easy to find on the web.

Cheers

Steve J