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Message started by jgxenite on Feb 8th, 2010 at 1:20pm

Title: HTC Europe
Post by jgxenite on Feb 8th, 2010 at 1:20pm
Hi all,

Just to confirm that the alternative for HTC Europe (0845 890 0079) is 01279 206906. Option 1 gets you through to technical support, and the menu options are the same as their 0845 number.

The 01202 number is not recognised (so needs removing), and I haven't tried the 01908 number in the database, although I suspect that may also be an old number.

Title: Re: HTC Europe
Post by Dave on Feb 8th, 2010 at 3:08pm

jgxenite wrote on Feb 8th, 2010 at 1:20pm:
Just to confirm that the alternative for HTC Europe (0845 890 0079) is 01279 206906. Option 1 gets you through to technical support, and the menu options are the same as their 0845 number.

Thanks jgxenite. The 01279 number is given on the customer service page as in the remarks column in the entry for the United Kingdom. I have therefore listed this as verified.



jgxenite wrote on Feb 8th, 2010 at 1:20pm:
The 01202 number is not recognised (so needs removing), and I haven't tried the 01908 number in the database, although I suspect that may also be an old number.

I have removed the 01202 714530 number.

The other number you refer to is 01908 556464 and this is answered by the same IVR (menu) is on the 01279 and 0845 numbers, with a delay of two or three seconds before ringing kicks in. This suggests that it could be diverted/redirected elsewhere, probably to the 01279 number. Perhaps they have moved offices and retained the Milton Keynes (01908) number, for now at least. I have removed it from the listings because it serves no purpose and if we do need it in the future, it is recorded in this posting.

The other entry gives the UK head office number which is given on the contact page. The 01753 218960 number answers with an IVR for technical support and UK sales. For sales outside the UK it refers callers to the website.

Title: Re: HTC Europe
Post by jgxenite on Feb 8th, 2010 at 3:14pm
Thanks Dave :)

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