I've been through and tidied up the entries for Co-operative Bank.

There are quite a few freephone numbers which answer with the same IVR (menu) for new and existing customer enquiries. I have removed some of these because they are all identical and I am posting them here because they are may be of use in the future. The IVR options are:
1. Apply for one of the Bank's products
2. Update on recent application
3. Existing account holder, and would like to discuss account

The numbers are: 0800 002407, 0800 028 8087, 0800 123455, 0800 169 9369, 0800 247365, 0800 346494, 0800 435893, 0800 707 6184, 0800 731 7436


Other numbers that may be useful:

0800 002006 Co-operative Bank Partnership Line
0800 591682 Co-operative Bank Partnership Line
0800 783 4741 Options: 1. Community banking 2. Standard Current Account Cash Tariff
0161 947 7135 Account Transfer Line

Following the thread about Co-operative Bank switching from 0845 to 0844, I had a tidy-up of the entries for it.

These two previously verified numbers are now not recognised:

• 01695 50268 - was Lost and stolen
  
• 0800 389 0333 - was Automated card services

These answer with a message to say that the number will soon be changing to 0844 etc:

• 0161 474 0979
  
• 0161 474 7123
  
• 0161 477 1927
  
• 01695 558656

I was going to call the Coop Bank in Manchester but their number has gone, I rember it was the 0161 number etc etc, silly me did not save it. :'( :'( :'(

Anyway I have seen on the website there is a number listed as 01695 53760 so I tried calling it, no luck as it is now n.u.

Never fear old wise ones Tony's here.

I now have another number 01792 480941     >:(  Yes I know it is Swansea but beggars can't be choosers  ;)

I have just tried it and it rings out but no answer  :'(

scubatony wrote on Jul 5^th, 2012 at 9:20am:

I was going to call the Coop Bank in Manchester but their number has gone, I rember it was the 0161 number etc etc, silly me did not save it. :'( :'( :'( Anyway I have seen on the website there is a number listed as 01695 53760 so I tried calling it, no luck as it is now n.u.

See above. Previous 0161 numbers now don't work.

01695 53740 and 53760 now return as temporarily out of order from a BT line.

The number 0161 829 5860 appears to be a new suitable alternative for telephone banking.



scubatony wrote on Jul 5^th, 2012 at 9:20am:

Never fear old wise ones Tony's here. I now have another number 01792 480941     >:(  Yes I know it is Swansea but beggars can't be choosers  ;) I have just tried it and it rings out but no answer  :'(

This is the number for the branch in Swansea at 34 The Kingsway. It is given by the Co-operative Bank Branch Locator and is listed in the SayNoTo0870 database as being for that branch.

At the moment 0161 829 5860 does work so those of us with phone packages will not have to pay via the 0844 numbers of Coop and Smile.  This 0161 829 5860 was not mentioned when I complained to Smile (what a name!) about the imposition of 0844 numbers.
Coop & Smile have been gradually reducing customer benefits in recent years.   I am now looking to start moving our always-in-credit accounts to another bank.

hendenne wrote on Jul 7^th, 2012 at 10:35am:

At the moment 0161 829 5860 does work so those of us with phone packages will not have to pay via the 0844 numbers of Coop and Smile.  This 0161 829 5860 was not mentioned when I complained to Smile (what a name!) about the imposition of 0844 numbers. Coop & Smile have been gradually reducing customer benefits in recent years.   I am now looking to start moving our always-in-credit accounts to another bank.

Hello and welcome to SayNoTo0870.com.

Thanks for the feedback on the number. Let us know if you find it not working in the future so that it can be removed to so as to help others by preventing them from wasting their time trying it.

Say in what way it doesn't work, e.g. message redirects to 0844, always busy, not recognised.

The number to ring now is 01695 53760

many of the other numbers don't work any more.

Good evening zoo

For some time now Co-Operative Bank has used an 03 number, which is charged at the same rate as an 01/02 number.  It's the 03 equivalent of it's original 084 number.

For the record it is: 0345 7 212212 this also works for Smile.co.uk accounts.  :)

CJT-80 wrote on Dec 12^th, 2015 at 11:28pm:

Good evening zoo For some time now Co-Operative Bank has used an 03 number, which is charged at the same rate as an 01/02 number.  It's the 03 equivalent of it's original 084 number. For the record it is: 0345 7 212212 this also works for Smile.co.uk accounts.  :)

There are still some 0800 numbers, e.g. 08000850950, 0800576777, (second one answers as "card activation", but if you hold it will go to CS), and as these are free from all phones it will be cheaper for all who do not have monthly plans,e.g. PAYG.

.

derrick wrote on Dec 13^th, 2015 at 11:47am:

There are still some 0800 numbers, e.g. 08000850950, 0800576777, (second one answers as "card activation", but if you hold it will go to CS), and as these are free from all phones it will be cheaper for all who do not have monthly plans,e.g. PAYG. .

Apologies derrick

I do feel that the entries for the Co-Operative Bank could perhaps be amended.  I will have a chat with the other mod's and see what can be done.

:)