I wonder if someone has the correct geographical number for the above ISP company aka Fast4.net, who seem to be quite happy to help themselves to your bank account even when you no longer have a contract with them.  >:( The number they provide for customer services is 0871 424 0185. They are based in Blackwater, Surrey, and the number listed for them here is incorrect or out of date.

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~ Edited by Dave: Thread title amended

bendipa wrote on Mar 21^st, 2010 at 8:54pm:

…the number listed for them here is incorrect or out of date.

What number? I cannot find a number for Breathe. :-?

Please quote the number here.

Dave wrote on Mar 21^st, 2010 at 10:07pm:

bendipa wrote on Mar 21st, 2010 at 8:54pm: …the number listed for them here is incorrect or out of date. What number? I cannot find a number for Breathe. :-? Please quote the number here.

There are 2 entries listed. The first is Breathe.net (similar to the name I requested). It's described as an ISP dialup, and the ge. no is 020 7896 6787, which is a London number.

The second is a company called Breathe Group and the ge. no. is shown as 01223 209920, which is a Cambridge number.

bendipa wrote on Mar 22^nd, 2010 at 12:44am:

There are 2 entries listed. The first is Breathe.net (similar to the name I requested). It's described as an ISP dialup, and the ge. no is 020 7896 6787, which is a London number.

Thanks. This is a very very old number and is now not recognised, so I have removed it.



bendipa wrote on Mar 22^nd, 2010 at 12:44am:

The second is a company called Breathe Group and the ge. no. is shown as 01223 209920, which is a Cambridge number.

This is for Breathe Group which lists the 01223 number on its website, but not the 0845 one. I have therefore removed this entry as well. I don't believe that this company is connected with Breathe Internet/Fast4.net.

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The address from Fast4.net contact page is:

Fast4
Breathe Internet Ltd.
61 London Road
Blackwater
GU17 0AB


The Breathe Internet About page says:


Quote:

On 1 September 2006, Breathe Networks Limited successfully completed the acquisition of the assets of breathe from the Administrators of Net Access. The company owns and operates a number of digital services and brands including Bush Internet, MacUnlimited, Blue Carrots, Gio Internet and Netcom.

See 61 London Road on Google Street View. The picture was taken some time last year and on the ground floor is The Barbers Shop. There is a "to let" sign on the first floor, so it looks like they have moved there within the last year.

192.com lists "FreeCallsDirect" as residing at 61 London Road, although no telephone number. It does give the website as [url=www.freecallsdirect.com[/url]]www.freecallsdirect.com[/url] which gives the phone number as 0871 424 0185, the very same one quoted in the OP for Breathe.

The registrant names recorded for the domains breathe.com and freecallsdirect.com are the same, Marcus East. A news story on Breathe's relaunch in December 2006 is here and says Mr East was CEO. This page from July 2009 says Mr East left the business earlier that year.

According to ISPreview, Steve Kaye is now Chief Operating Officer and Nick Pulsford is Chief Technical Officer. Mr Pulsford is the founder of NJP Services Ltd.

Returning to the 192.com listsings, NJP Services Ltd is listed with the telephone number 0870 225 1058. Googling this number leads to NetPayments (NetshopperUK Ltd), also at 61 London Road, Blackwater, Fax 0870 442 9601. This page gives that 0870 contact number and the contact name of Mr Jonathan Kaye. His e-mail address is liam.mcgregor@netpayments.co.uk.

See this thread on MSE on RedTen Internet which connects the 0870 and 0871 numbers and refers to NJP Services Ltd.

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Zaggle was the subject of a request on our forum a couple of years ago where the number given was also 0871 424 0185. Its website shows this number.

A search of our forum for the post code reveals this thread for an alternative for ISP V21. The address is 59 London Road, Blackwater.

V21, which no longer exists, had connections with Biscit Internet:
http://www.zdnet.co.uk/news/networking/2006/11/15/isp-v21-to-sue-wholesale-supplier-39284738/
http://www.webuser.co.uk/news/top-stories/373730/biscit-enters-administration

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I have just tried both 0871 424 0185 and 0870 225 1058 and they are both answered with exactly the same recording, so the 0870 number is a cheaper alternative to the 0871 number.

I have added an entry in the database for this. Please let me know if you come across an 01/02 number for them and I will add that as well.

Thanks for all the above helpful info. Breathe Internet, aka Fast4.net, aka all the other aliases you mention are a dodgy ISP company, of which consumers need to steer well clear, and who need to be put out of business. I will be making a start by contacting Trading Standards in the very near future.