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Main Forum >> Geographical Requests >> Sony Computer Entertainment Europe UK (SCEE UK)
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Message started by simonhaward on Mar 31st, 2010 at 1:51pm

Title: Sony Computer Entertainment Europe UK (SCEE UK)
Post by simonhaward on Mar 31st, 2010 at 1:51pm
My Playstation's broken, and obviously i wanna pay them as little as possible to fix it, So could i have the number for this please:

0844 736 0595

Thanks



~ Edited by Dave: Thread title amended

Title: Re: SCEE UK helpline
Post by sherbert on Mar 31st, 2010 at 2:05pm
Email them....

playstation@johndoehub.com

Wont cost you a penny!

Title: Re: SCEE UK helpline
Post by simonhaward on Mar 31st, 2010 at 2:24pm
i emailed already. they told me to ring the number. so ner! :P

Title: Re: SCEE UK helpline
Post by sherbert on Mar 31st, 2010 at 2:34pm
Try

020 7859 5000

Title: Re: Sony Computer Entertainment Europe UK (SCEE UK
Post by Dave on Apr 1st, 2010 at 12:42am
We have looked for this one before. The old number was 0870 599 8877 which has now answers with a recording giving the number quoted in the OP, 0844 736 0595.

There are two unverified entries in the database which relate to this service:

Sony UK       0870 599 8877       0844 736 0595       01923 476426             PlayStation Support   Also for: 0870 2422299

Sony UK       0870 599 8877       0844 736 0595       020 7859 5000             Sony Computer Entertainment UK HQ - ask for Customer Services for PlayStation support


Alternatively, you could try ringing via the main Sony UK menu which has options for various Sony products. Access this via 020 7365 2947 or 01923 476425.


The PlayStation UK website gives the address as:

Sony Computer Entertainment Europe Limited
10 Great Marlborough Street
London
W1F 7LP
United Kingdom
Company no. 327779
UK VAT no. GB 760 9739 93


Following on from the 01923 476426 lead:

400 Sitel Watford (Call Centre outsourcing company - see www.sitel.com for more info)
401 music
402 rings, no answer
403 rings, no answer
404 rings, no answer
405 rings, no answer
406 recording stating number dialled is "incorrect"
407 music
408 rings, no answer
409 rings, no answer
410 "We're currently experiencing some service issues with PlayStation Network…"
411 "We're currently experiencing some service issues with PlayStation Network…"
412 rings, no answer
413 rings, no answer
414 "We're currently experiencing some service issues with PlayStation Network…"
415 rings, no answer
416 rings, no answer
417 "We're currently experiencing some service issues with PlayStation Network…"
418 rings, no answer
419 rings, no answer
420 music
421 rings, no answer
422 music
423 Sony Customer Information Centre
424 rings, no answer
425 Sony main menu
426 rings, no answer
427 rings, no answer
428 "Thank you for continuing to hold…"
429 PlayStation Careline
430 rings, no answer
431 "We're currently experiencing high call volumes…"
432 music
433 busy
434 music
435 busy
436 music
437 busy
438 music
439 busy
440 music
441 busy
442 music
443 busy
444 music
445 recording stating number dialled is "incorrect"
446 music
447 recording stating number dialled is "incorrect"
448 National Pandemic Flu Service (now closed)
449 recording stating number dialled is "incorrect"
450 Audix


A number of these Sony ones are voiced by the same male as is on the 0844 number, which suggests we may be getting warm.


Please let us know what you try and what you find out. If you find a suitable alternative, let us know and I will list it for others to use.

Title: Re: Sony Computer Entertainment Europe UK (SCEE UK
Post by ernesto on Apr 15th, 2010 at 11:42am
Hi,

I called Sony today on :  020 73 65 29 47.

Aftre pressing three or four buttons, I got through to a very helpful young lady clled Morgan, who was informative.

My problem is with my Cybershot DSC-T3 camera with a black screen of death.  It's apparentky a known defect.

Her solution was not a good one, so I called again on the same number : 020 73 65 29 47.

and got through to Rabia, who was very helpful.

I called from France, where the cost of using a 0870 etc number would be punitive.

Thanks a stack to all who have helped and to the site !

Cheers from Ernie

Title: Re: Sony Computer Entertainment Europe UK (SCEE UK
Post by Dave on Jun 17th, 2011 at 7:25pm

Dave wrote on Apr 1st, 2010 at 12:42am:
Following on from the 01923 476426 lead:

It seems that all these Watford numbers are now not recognised.

The unverified number for PlayStation Support was 01923 476426 which has now been removed.

The current PlayStation Support number is 0844 736 0595 (formerly 0870 599 8877 and 0870 242 2299).

Title: Re: Sony Computer Entertainment Europe UK (SCEE UK)
Post by marty111 on Apr 28th, 2012 at 5:28pm

marty111 wrote on Apr 28th, 2012 at 5:20pm:

marty111 wrote on Apr 28th, 2012 at 4:36pm:
sitel's Watford number is now listed as: 01923 689 600
tried most and they go straight through to different mailbox's


you can also try the extensions by dialing the number and replacing the last two digits with different numbers for example  01923 689 601, 602, 603, etc. They all belong to the same building as its the same woman on the recorded messages (this number is incorrect etc)


UPDATE: i CAN confirm that the number block does belong tositel as i just spoke with a bloke who confirmed that it does. I also tried phoning 01923 689 628 but it goes straight through to audix as its constantly engaged.

Title: help with playstation after 5:30pm
Post by tom25 on May 9th, 2012 at 7:27pm
How do you talk to the playstation care line after 5:30pm cause it tells you to call this number 0844 736 0595?  Can any1 help me sort this out please.

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