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Main Forum >> Geographical Requests >> ecademy Teleconference service
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Message started by Xeodus on Oct 15th, 2010 at 8:49am

Title: ecademy Teleconference service
Post by Xeodus on Oct 15th, 2010 at 8:49am
Hey everyone,

I'm looking for an alternative number for the ecademy teleconferencing service. They use 0870/1 numbers for calls from the UK and abroad:

UK: 08712712942
Others: +44 870 054 9913

Clearly being able to call a local number for them would be massively beneficial - especially as I spend over 2 hours a week talking through them.

The only address I can find is for their UK office (http://www.ecademy.com/node.php?id=71514):

The Ecademy Limited
Stronsay
Tilford Road
Hindhead
Surrey
GU26 6UG

But I'm not sure that will be much help. In case it's useful, I want to contact them to join a teleconference - you know it's the correct number when you get a recorded female voice saying 'welcome to the ecademy blah blah blah. To join an existing room, press 1...'

Thanks :)

C

Title: Re: ecademy Teleconference service (Callvox)
Post by Dave on Oct 15th, 2010 at 10:41am
The address quoted in the OP is incorrect, and I have found the following page on this service:
http://www.ecademy.com/node.php?id=56521

The last question, in fact, the last word gives a vital clue:

Quote:
Q: What if I have a problem with the service?
A: If you are unsure about any aspect of the service or would like to comment on its usability please e-mail our ETCS partners customer service desk at support@callvox.co.uk

As suspected, this is a service provided by a third party, Callvox.

Callvox's conferencing service gives telephone 0871 271 2912 in the UK or +44 870 050 1622 from abroad.

These are similar very numbers to those provided for ecademy's conferencing service.

Callvox's website doesn't give its address, but Whois callvox.co.uk (that's a look-up of the registration data for this internet address) gives:

Quote:
Domain name:
        callvox.co.uk

    Registrant:
        Call Vox Ltd

    Registrant type:
        Unknown

    Registrant's address:
        12 West Hill
        Budleigh Salterton
        EX9 6BS
        United Kingdom

Not sure how much use this will be in tracking down an alternative as this is a residential street.

The 0870 050, 0870 054 and 0871 271 number blocks are allocated to Thus.

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