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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Government and Public Sector >> national gallery booking https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1289326404 Message started by lafferty on Nov 9^th, 2010 at 6:13pm

Title: national gallery booking
Post by lafferty on Nov 9^th, 2010 at 6:13pm

:-[ trying to book for the national gallery and on the same day i can only do so by paying for 0870 like numbers!

Title: Re: national gallery booking
Post by Dave on Nov 9^th, 2010 at 8:37pm

It is quite surprising that organisations stay with 0870 numbers, even though the benefit (subsidy) users receive was stopped over a year ago. Today, it is sadly the majority of telephone call providers that profiteer on these calls. That is, they charge callers the premium even though they don't pass them on.

From what I understand, only BT (together with its subsidary PlusNet) and TalkTalk bill 0870 calls the same as 01, 02 and 03 ones.

Title: Re: national gallery booking
Post by CJT-80 on Nov 9^th, 2010 at 8:45pm

Was it something specific you wanted to see?

I had a look on the National Gallery website and can only see 020 numbers

:-?

Title: Re: national gallery booking
Post by lafferty on Nov 9^th, 2010 at 9:23pm

its if you want to book a ticket for an exhibition and you don't have 10 people!
#

By phone

0844 847 2409 (booking fee)
Phone tickets can be purchased up to 4pm on the day before your visit

For groups of 10 people or more call 020 7907 7059 (no booking fee)

For Disabled Concession tickets and carers please call 0844 847 1655

Title: Re: national gallery booking
Post by Dave on Nov 9^th, 2010 at 9:26pm

lafferty wrote on Nov 9^th, 2010 at 9:23pm:

Is this a request for help finding an alternative? If so, it's in the wrong section of the forum - this section is for discussing use of non-geo numbers in the public sector, but not looking for alternatives.

I can move it, so post back and let me know. :)

Title: Re: national gallery booking
Post by CJT-80 on Nov 9^th, 2010 at 9:29pm

The National Gallery - here???

Title: Re: national gallery booking
Post by SilentCallsVictim on Nov 10^th, 2010 at 1:26am

The National Gallery, like almost everyone else in the world, subcontracts its online and telephone bookings to Ticketmaster. Google shows that the number given was previously used by Ticketmaster for another event.

This may absolve the National Gallery (a QUANGO and therefore properly in this section) from any blame for choosing a 0844 number, but not entirely from responsibility for the conduct of its agent.