The main database number for Monarch Airlines scheduled flights 01582 400000 now has a recorded message saying it has now been changed to an 0871 number.

Has anyone a geo number for Monarch Airlines scheduled flights please?

I have done a search on here and cannot find any reference to Monarch Airlines so apologies if it is already covered.

JamesEB

Not too sure if this is of any help, but there is an email facility here

http://www.monarch.co.uk/contact-us/flights

Thanks but I do need a phone number.

James EB

Monarch must be in dire straights.  My SIL has a flight booked and they are bombarding her with emails trying to get her to book a meal, a seat, extra baggage, online checkin - anything you don't have to buy to fly, they're pushing it.

JamesEB wrote on Dec 6^th, 2010 at 4:22pm:

The main database number for Monarch Airlines scheduled flights 01582 400000 now has a recorded message saying it has now been changed to an 0871 number. Has anyone a geo number for Monarch Airlines scheduled flights please?

Monarch operates a barrow-load of numbers, as shown on its contact page.

The number publised for switchboard, 0871 225 0250, is answered by an IVR (menu) with the following options (numbers in blue are the alternative geographic numbers):

1. Scheduled enquiries for flights only between UK, Spain, Portugal, Gibraltar and Cyprus -> 01582 752705 (Mon-Fri 8am-8pm Sat/Sun 9am-5:30pm)
2. Book or enquire about holiday -> 0161 209 4252 (Mon-Fri 9am-5:30pm Sat 9am-5pm)
3. All other Monarch departments -> (Monarch Airlines | Mon-Fri 9am-5:30pm)

The same IVR is on 0871 940 5040, the number published for scheduled flights (flight numbers starting ZB). I have matched the two numbers in blue to their respective IVR options on the basis that they answer with the same recording whilst closed.

Option 2 is to the offices of Avro/Cosmos in Stockport, also a part of Monarch Group of companies.

I found these numbers by working through those we had for Monarch, Cosmos and Avro. Vantage Club scheduled reservations is given on Monarch's contact page as an 0871 number, but overseas callers can use 01582 752706.

Of the 75270x numbers, all are not recognised except ending 5, 6, and 7. 7 is group bookings and is the alternative for 0871 225 5586.

I also went through 01582 5563xx numbers:

30 Monarch Airlines Customer Services (Mon-Fri 9am-5pm)
31 Monarch Customer Services (Mon-Fri 9am-5pm) - refers to finding out more information about Monarch charter flight at monarch.co.uk
32 Monarch Customer Services (Mon-Fri 9am-5pm) - refers to finding out more information about Monarch charter flight at www.flymonarch.com
33 Monarch Scheduled Administration (Mon-Fri 9am-5:30pm) alternative for 0901 029 2929
34 rings once, then silence
35 rings once, then silence
36 Monarch Scheduled - redirector message: for internet enquiries 0901 555 9999
37 Monarch Scheduled (daily 9am-9pm CET)
38 rings briefly, then drops out
39 unobtainable

The 33 number is the only one I've been able to work out which 08/09 number it is the alternative for. It is 0901 029 2929, given on the contact page as being for pre-flight customer services, for flight numbers starting ZB.

The others may or may not be direct alternatives for 08/09 numbers and may or may not be suitable alternative for others. As is often so, it's a case of suck it and see. Please feed-back any experiences here so I can amend the listings where necessary.

When I booked my flight with Monarch back on 28th October for a flight on 4th November to Spain I found the Vantage Club line number of 01582 752706 listed on this website was perfectly happy to answer all my queries about my forthcoming flight despite my not being a Vantage Club member.

This included why it was that I could not check in online despite being repeatedly encouraged to (it turns out that only those who are conned in to paying extra for a preallocated seat can check in online).

So perhaps the OP can try this phone number as I believe it will be able to answer their queries for only the rate of a normal geographic phone call.

Dave wrote on Dec 7^th, 2010 at 12:01am:

I also went through 01582 5563xx numbers: 30 Monarch Airlines Customer Services (Mon-Fri 9am-5pm) 31 Monarch Customer Services (Mon-Fri 9am-5pm) - refers to finding out more information about Monarch charter flight at monarch.co.uk 32 Monarch Customer Services (Mon-Fri 9am-5pm) - refers to finding out more information about Monarch charter flight at www.flymonarch.com 33 Monarch Scheduled Administration (Mon-Fri 9am-5:30pm) alternative for 0901 029 2929 34 rings once, then silence 35 rings once, then silence 36 Monarch Scheduled - redirector message: for internet enquiries 0901 555 9999 37 Monarch Scheduled (daily 9am-9pm CET) 38 rings briefly, then drops out 39 unobtainable

I tried these numbers a couple of hours ago, during office hours and found that:

• 30 and 32 just rang unanswered
  
• 31 is "Monarch Service Support"
  
• 34, 35 and 37 were answered promptly by staff who said "Monarch" - I didn't enquire to see what department they were
  
• 38 still drops out after a momentary ring

Anyone looking to contact Monarch may wish to try 37 (which out of hours says it's "Monarch Scheduled" and is open 9am-9pm CET) or 34 and 35 which are just silence when closed.

Wouldn't it be easier to just suggest that Monarch scheduled passengers (ZB flight numbers) call the Vantage line on 01582 752706 since we have my own experience as a real fare paying scheduled customer of the company that they are happy to answer real scheduled passenger flight related enquiries on this phone number.

NGMsGhost wrote on Dec 7^th, 2010 at 2:09pm:

Wouldn't it be easier to just suggest that Monarch scheduled passengers (ZB flight numbers) call the Vantage line on 01582 752706 since we have my own experience as a real fare paying scheduled customer of the company that they are happy to answer real scheduled passenger flight related enquiries on this phone number.

The primary objective of the website is to list numbers which are alternatives of published 08/09 numbers. Those three I put in blue above would appear to be just that as they are answered with exactly the same recording as their respective 08/09 numbers.

You have suggested a number which may be suitable to list if they stop working.

As I said above, it's a case of suck it and see: I have suggested that Monarch customers may wish to try 34, 35 or 37, perhaps if unsuccessful with other numbers.

I see no reason why, just because a member has reported that a number published for one purpose works for other purposes, I should desist from suggesting others.

Dave I wanted to thank you for all of the very considerable amount of work you have done on this thread in reply to my initial post.

Actually, I wanted to speak to Monarch to arrange special assistance (disabled) facilities for a scheduled (ZB) flight and I used 01582 556333 from the unverified list before I saw your reply which the agent said was the correct number.

Thanks again for great help.

JamsEB