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Message started by alig31 on Dec 21st, 2010 at 11:11am

Title: HMRC New Employers Helpline
Post by alig31 on Dec 21st, 2010 at 11:11am
Hi all,

I am looking for a number for the above subject(HMRC New Employers Helpline) . I have rung a few of the HMRC numbers and asked to be transferred. They tell me they can't transfer me and that I have to ring the 0845 6070143 number. I was wondering if anyone else has had any luck.

kind Regards

Alig    :-/

Title: Re: HMRC New Employers Helpline
Post by Dave on Dec 22nd, 2010 at 9:28pm
Perhaps you can provide some more information. What numbers have you tried unsuccessfully and what was the response? What about an address?

I cleared out some unworking HMRC numbers last month, including those for employer enquiries, listed as alternatives to 0845 714 3143:

01274 205716
01978 294111
0151 300 3300

All these numbers are answered with the same recorded message which says that the employer work for this office has moved. The new address is given as:

Customer Operations Employer Team
BP4009
Gillingham House
Benton Park View
Newcastle upon Tyne
NE98 1ZZ

AFAIK, HMRC has (or still is) carried out a slimlining of its offices, and combining the same work for "customers" in different areas into single offices (or perhaps a small number of offices).


I would be helpful if you could provide the information you have, including the number's you tried and response you got.

How about ringing the Newcastle switchboard (0191 213 5000) and asking to be put through?

Also, 0151 472 6000 is St John's House switchboard in Liverpool. You could give that a go.

Title: Re: HMRC New Employers Helpline
Post by alig31 on Dec 25th, 2010 at 10:20pm
Hi again,

I tried a few of my local numbers (Portsmouth area) and asked to be put through. All of them said they would not be able to put me through and gave me the 0845 number above. I tried a few of the employers numbers listed on the page and yes a lot of them have changed numbers recently. They were able to put me through to the employers helpline and gave me 01612614312 which was indeed the employers section.....could put this on the page as it definately works. They however were unable to put me through to the NEW EMPLOYERS SECTION and I eventually had to dial the 0845 number above. So although I am sorted, I never got it resolved.

Regards

AliG  
>:(

Title: Re: HMRC New Employers Helpline
Post by Dave on Jan 5th, 2011 at 9:10pm
Thanks. I have listed 0161 261 4312 as the alternative to the Employer's helpline, 0845 714 3143.

Have you tried the Newcastle switchboard, 0191 213 5000 to contact the New Employer's Helpline?

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