I can verify 01454 634650 as a valid number for UK Mail Customer care, currently in the unverified list as an alternative for 0845 149 2012.

The two other alternatives listed, 01489 353460 and 01489 553460, obtain the response "Number not recognised".

loddon wrote on Mar 8^th, 2011 at 3:43pm:

I can verify 01454 634650 as a valid number for UK Mail Customer care, currently in the unverified list as an alternative for 0845 149 2012. The two other alternatives listed, 01489 353460 and 01489 553460, obtain the response "Number not recognised".

Thanks for that. I've removed the number 01489 353460, as it is indeed not recognised. However, I believe that it was a typo as the other number, 01489 553460, is valid for UK Mail's Fareham branch. The 01454 634650 number is now listed as verified for the Bristol branch.

UK Mail uses a number of 0845 numbers for different areas, so 0845 149 2012 is used for a number of branches across the south.

I have taken this opportunity to tidy up the entries we have for UK Mail, removing those which are no longer in use and verifying those which work.

In most case, local branch numbers are listed on BT Phonebook, usually as Business Post, although some are in there as UK Mail.


I post here, for the record, those numbers I've removed:

• Hemel Hempstead 01442 439700 (verified) - temporarily out of order; no longer a branch here
  
• Previously verified as customer services at head office. Now answers with redirection message to 0845 149 2060: 0121 335 1000/1002/1018
  
• Newcastle-under-Lyme 01782 717398 (unverified) - rings; no longer a branch here
  
• Telford 01952 676849 (unverified) - rings; but no longer a branch here

Numbers which work at head office are (starting 0121 335 1xxx):

001 Operations
004 Customer services
025 Customer services

Also, submitted unverified 0121 335 1081 for parcel tracking.

Below is the full list of all UK Mail depots (excluding Republic of Ireland). A number remain either unknown or unverified and perhaps someone can finish off what I started.

Alternatives Key

• listed as verified
  
• listed; presently unverified
  
• listed on BT Phonebook, but not listed in SAYNOTO0870.COM's database
  
• previously listed, but unverified (now removed and posted here for the record)
  
• unknown
  
• suggestion to find unknown

Aberdeen
Unit 6, Block1, Hareness Rd, Altens Industrial Estate, Aberdeen,  AB12 3LE
Tel: 0845 149 2058 | 01224 248336
Fax: 0845 149 2059

Inverness (AJG Parcels Ltd)
33 Harbour Road, Longman Industrial Estate, Inverness, IV1 1SY
Tel: 01463 715843
Fax: 01463 714101

Basildon
Unit 4 - 6, Hovefields Court, Hovefields Avenue, Basildon, Essex, SS13 1EB
Tel: 0845 149 2012 | 01268 596220
Fax: 0845 149 2013

Bath
Unit 17, Vallis Mills Trading Estate, Robins Lane, Frome, Somerset, BA11 3DT
Tel: 01373 453811
Fax: 01373 453813

Birmingham
Express House, Wolseley Drive, Heartlands, Birmingham, B8 2SQ
Tel: 0845 149 2060 | 0121 335 1004
Fax: 0845 149 2061

Bournemouth
Unit 31, Albion Close, Newtown Business Park, Ringwood Rd, Poole, Dorset, BH12 3LL
Tel: 0845 149 2012 | 01202 712840
Fax: 0845 149 2013

Bristol
Express House, Building 6020, Western Approach Business Park, Severn Beach, Bristol, BS35 4GG
Tel: 0845 149 2012 | 01454 634650 | 01454 634655
Fax: 0845 149 2013

Bromley / Dartford
Unit 10, Crayside Industrial Estate, Thames Road, Dartford, Kent, DA1 4RF
Tel: 0845 149 2012 | 01322 318300; Operations dep't: 01322 318310 | 01322 559559 | 01322 550754
Fax: 0845 149 2013

Cardiff
Express House, Viaduct Rd, Gwaelod-y-Garth, Cardiff, CF15 9JN
Tel: 0845 149 2012 | 029 2081 3366
Fax: 0845 149 2013

Carlisle
Unit 8, Brunthill Rd, Kingstown Industrial Estate, Carlisle, CA3 0EH
Tel: 0845 149 2058 | unknown
Fax: 0845 149 2059

Chelmsford
Unit 10/12, Finch Drive, Springwood Industrial Estate, Rayne Road, Braintree, Essex, CM7 2SF
Tel: 0845 149 2012 | 01376 326556 | 01376 344938 | 01376 560747
Fax: 0845 149 2013

Croydon
Unit B5 to B8, Access 23, Queensway, Croydon, Surrey, CR0 4BD
Tel: 0845 149 2068 | 020 8662 8270
Fax: 0845 149 2069

Derby
Unit F2, Kingsway Industrial Estate, Kingsway Park Close, Derby, DE22 3FT
Tel: 01332 386444
Fax: 01332 360655

Docklands
Unit 3A, North Crescent, Cody Road Business Centre, London, E16 4TG
Tel: 0845 149 2012 | 020 7335 8000
Fax: 0845 149 2013

Livingston
Unit 1, Cullen Square, Deans Industrial Estate, Livingston, EH54 8SJ
Tel: 0845 149 2058 | 01506 403300
Fax: 0845 149 2059

Exeter
Unit 16, Blackdown Park, Southview Industrial Estate, Willand, Devon, EX15 2QW
Tel: 0845 149 2012 | 01884 822580
Fax: 0845 149 2013

Glasgow
Unit 1, Site 16, Gateway, 40 Cambuslang Road, Cambuslang Investment Park, Glasgow, G32 8NB
Tel: 0845 149 2058 | 0141 643 3340 | 0141 420 0950
Fax: 0845 149 2059

Tewkesbury
International Drive, Tewkesbury Business Park, Tewkesbury, GL20 8UQ
Tel: 0845 149 2038 | unknown
Fax: 0845 149 2039

Greenford
Unit A, Greenford Business Park, Auriol Drive, Greenford, UB6 0TP
Tel: 0845 149 2040 | 020 8833 2000 | 020 8833 2030 | 020 8833 2010
Fax: 0845 149 2041

Guernsey (Huelin Renouf Air Freight)
States Airport, Forest, Guernsey, GY8 0DD
Tel: 01481 235273
Fax: 01481 239363

Guildford
Unit 15/16 Nelson Way, Tuscam Trading Estate, Camberley, Surrey, GU15 3DH
Tel: 0845 149 2040 | 01276 682078
Fax: 0845 149 2041

Radlett
Unit B Ventura Park, Old Parkbury Lane, Radlett, AL2 2DB
Tel: 0845 149 2068 | 01923 858563
Fax: 0845 149 2069

Huddersfield
Unit 1, Brookfoot Business Park, Elland Road, Brookfoot, Brighouse, HD6 2SD
Tel: 01484 711377
Fax: 01484 711287

Ipswich
Express House, The Exchange, Ransomes Europark, Ipswich, Suffolk, IP3 9RR
Tel: 01473 728828
Fax: 01473 723005

Isle of Man
The Cargo Centre, Isle of Man Airport, Ronaldsway, Ballasalla, Isle of Man, IM9 2RH
Tel: 01624 721910
Fax: 01624 824329

Jersey (Jersey Post)
Rue Des Pres Trading Estate, Jersey, Channel Islands, JE1 1AA
Tel: 01534 616616
Fax: 01534 616513

Leeds
Express House, Nepshaw Lane South, Gildersome, Leeds, LS27 7JQ
Tel: 0845 149 2058 | 0113 307 4830/4850
Fax: 0845 149 2059

Leicester
Knights Road, Beaumont Leys, Leicester, LE4 1JY
Tel: 0845 149 2060 | 0116 202 3920 / 0116 201 4700 | 0116 202 3900
Fax: 0845 149 2061

Lincoln
Unit 5, Electric Avenue, Witham St. Hughs, Swinderby, Lincolnshire, LN6 9BJ
Tel: 0845 149 2060 | 01522 866020
Fax: 0845 149 2061

Manchester
Express House, Guinness Rd, Trafford Park, Manchester, M17 1SD
Tel: 0845 149 2058 | 0161 869 1160/1150 | 0161 872 1456
Fax: 0845 149 2059

Medway (Sittingbourne)
Express House, Eurolink Commercial Park, Castle Rd, Sittingbourne, Kent,  ME10 3RN
Tel: 0845 149 2012 | 01795 420308 | 01795 439797
Fax: 0845 149 2013

Milton Keynes
Unit 10 Stratus Park, Brudenell Drive, Brinklow, Milton Keynes, MK10 0DE
Tel: 0845 149 2068 | 01908 287650 | Operations (not call centre): 01908 287650
Fax: 0845 149 2069

Newcastle
Unit C Aquarius Park, Team Valley Trading Estate, Gateshead, NE11 0JS
Tel: 0191 421 0000
Fax: 0191 420 1010

Norwich
4, Delta Close, Norwich,NR6 6BQ
Tel: 01603 400048
Fax: 01603 400157

Oxford
3B Colwell Drive, Abingdon, Oxon, OX14 1AU
Tel: 0845 149 2040 | 01235 549090
Fax: 0845 149 2041

Plymouth
Unit 2, North Road, Lee Mill Industrial Estate, Ivy Bridge, Plymouth, PL21 9GN
Tel: 0845 149 2012 | 01752 201001
Fax: 0845 149 2013 | 01752 201002

Fareham
Express House, Unit 2 Trilogy, Concorde Way, Segensworth North, Fareham, Hampshire, PO15 5RL
Tel: 0845 149 2012 | 01489 553464/0
Fax: 0845 149 2013 | 01489 553465

Preston
Phase C. City Office Park, Lancashire Way, Off Bluebell Way, Fulwood, Preston, PR2 5PZ
Tel: 0845 149 2058 | 01772 799130
Fax: 0845 149 2059

Runcorn
Blackheath Lane, Manor Park, Runcorn, Cheshire, WA7 1SE
Tel: 0845 149 2058 | 01928 523500
Fax: 0845 149 2059 | 01928 523501

Sheffield
Unit E02 Magna 34 Business Park, Sheffield Road, Rotherham, S60 1DX
Tel: 0845 149 2058 | 01709 700050
Fax: 0845 149 2059

Slough
464, Berkshire Avenue, Slough, SL1 4PL
Tel: 0845 149 2040 | 01753 706000
Fax: 0845 149 2041

Swansea
Unit 4 & 5 Jubilee Court, Swansea West Business Park, Fforestfach, Swansea, SA5 4HB
Tel: 0845 149 2012 | 01792 700630
Fax: 0845 149 2013

Swindon
Unit 10, Westerngate, Hillmead Enterprise Park, Swindon, SN5 5WN
Tel: 0845 149 2012 | unknown
Fax: 0845 149 2013

Teesside
Unit 12, Cowton Way, Durham Lane Industrial Park, Eaglescliffe, Cleveland, TS16 0RE
Tel: 0845 149 2058 | 01642 788866
Fax: 0845 149 2059

Thames Valley
Express House, Aylesford Way, Thatcham, RG19 4ND
Tel: 0845 149 2012 | 01635 866551 | 01635 295495/6
Fax: 0845 149 2013

Tunbridge Wells
Unit 26, Decimus Park, Kings Standing Way, Tunbridge Wells, Kent, TN2 3GP
Tel: 0845 149 2012 | 01892 708502
Fax: 0845 149 2013

York
Allerthorpe Business Park, York Road, Pocklington, East Yorkshire, YO42 1NS
Tel: 0845 149 2058 | 01904 331008 - local dialling code is Pocklington (01759)
Fax: 0845 149 2059

Belfast
Nightline, Site 3A Nutts Corner Business Centre, Nutts Corner, Dundrod Road, Crumlin, BT29 4GD
Tel: 028 9082 5371
Fax: 028 9082 5092

Nottingham
Unit B & C, Little Tennis Street South, Colwick, Nottingham, NG2 4EU
Tel: 0845 149 2060 | 0115 945 3870/6 | 0115 986 1140
Fax: 0845 149 2061

Crawley
Hangers, Spectrum House, Beehive Ring Road, Off Gatwick Road, Crawley, West Sussex, RH6 0PA
Tel: 0845 149 2040 | 01293 524777
Fax: 0845 149 2041

Wellingborough
Unit 56, Stewarts Road, Finedon Road Industrial Estate, Wellingborough, Northamptonshire, NN8 4RJ
Tel: 0845 149 2060 | 01933 234340 | 01933 234343
Fax: 0845 149 2061

Perth
Unit 1, Inveralmond Close, Perth, PH1 3TT
Tel: 0845 149 2036 | unknown

Wigan
Unit C1 Moss Industrial Estate, St Helens Road, Leigh, Lancashire, WN7 3PE
Tel: 01942 680660
Fax: 01942 680630

Stafford
Paton Drive, Stafford, ST16 3EF
Tel: 0845 149 2068 | 01785 242500
Fax: 0845 149 2069

Llandrindod Wells (Countrywide Carriers)
Unit 15-16 Ddole Road Enterprise Park, Llandrindod Wells, LD1 6DF
Tel: 0845 149 2012 | Possibly Coopers Carriers 01597 822228
Fax: 0845 149 2013

Truro
Unit 17-18, Parc Erissey Industrial Estate, New Portreath Road, Redruth, Cornwall, TR16 4HZ
Tel: 0845 149 2012 | 01209 215758
Fax: 0845 149 2013

I can confirm that the Tewkesbury office can be reached on this number:
01684 272791

I had to call on Saturday 30th December 2017 to confirm that a parcel was being held there for me to collect (the website was showing it was out for re-delivery).