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Message started by Pezza on May 16th, 2011 at 3:07pm

Title: Shoreline Housing Association
Post by Pezza on May 16th, 2011 at 3:07pm
Hi

Any chance of a local number for Shoreline Housing Association based in Grimsby UK. The number I have is 0845 849 2000

Thanks

Perry



~ Edited by Dave: Thread title amended

Title: Re: New number requests
Post by Barbara on May 16th, 2011 at 3:38pm
Hi there Pezza.   You have not given a full address & by googling it seems there is also the Shoreline Housing Partnership in Grimsby and a number of different addresses depending on which service you require.  However, by following a link to the website, there is a geo no for AntiSocial Behaviour of 01472 572174, they might be able &/or willing to either put you through or give you a geo number.  There is also a link on the website to ask the CHief Exec, Tony Bramley, a question - why not try asking for a geo number and explaining your issues with 0845s.  It goes without saying, of course, that it is totally unacceptable for a public service sector body (which is what HAs are, having, imo, wrongly replaced local authority Housing Departments in many places) to use covert premium rate numbers such as 0845s.  If you do email the CE, it might be worth pointing out that "local rate" has not existed since 1.7.04!!  Please report back if you try any of these ideas and what response you get as it may help others.   Another route would be to search via the postcode of the office you require.   Hope this helps a bit.

Title: Re: New number requests
Post by mainbass on May 16th, 2011 at 3:49pm
Hi

There are a couple of numbers here http://www.shorelinehp.com/leaseholders/leaseholders.html for people in other departments who may be willing to help or transfer you to where you want to be:

Contact Details
Should any leaseholder have problems or require any further information they should contact the following:

For invoice and
service charge queries  Finance Team
Dani Skelhorn (01472) 572254

Email: finance@shorelinehp.com

   
Reporting repairs  0845 849 2000 option 1  
   
Buildings Insurance claims  Chris Foyster (01472) 572196

Email: finance@shorelinehp.com


Title: Re: New number requests
Post by Pezza on May 16th, 2011 at 4:21pm
Hi

Just got this number 01472 572010 which seems to work for housing dept.

Thanks everyone for help it may be worth putting these on this site ?

Perry

Title: Re: New number requests
Post by Barbara on May 16th, 2011 at 4:50pm
Hi, glad you've got a number that works but could you say how & where you got it as this may help others in worrking out search strategies?  Thanks.

Title: Re: New number requests
Post by Pezza on May 16th, 2011 at 4:53pm
Hi

Yes i emailed 08 wizard (iphone app) and they sent me it..

Dont know if that helps but it works, but they have added it to there wizard now too.

Hope this helps

Perry

Title: Re: Shoreline Housing Association
Post by Dave on May 16th, 2011 at 6:30pm
As Barbara pointed out, the OP has given sketchy basic information. I must point out that we look for clues to find alternatives and don't have special powers. Not providing information (such as that I set out in the instructions) leaves those you are asking to help you to do extra work.

Thus, the SAYNOTO0870.COM has an extensive list of alternative numbers which have been built up of years and not because there is some magic formula behind it.

As has been pointed out, the 0845 number goes through to an IVR (menu) which allows access to emergency repairs outside of normal office hours. Numbers found thus far do not answer in this way.

Having looked at the numbers found so far, there is somethings quite striking; they all start 5720xx, 5721xx and 5722xx.

We have 572010, so perhaps 572000 is the first number in the block that Shoreline's office uses. The first in the block is often the main switchboard. ...Well what do you know but it is answered in the same way as the 0845 number !!

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