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Message started by penelope m on Dec 27th, 2011 at 1:12pm

Title: Debenhams Oxford
Post by penelope m on Dec 27th, 2011 at 1:12pm
Does anyone know of an alternative number for Debenhams in Oxford. The 0844 number they give answers then keeps you hanging on before passing you from person to person, I gave up after 20 minutes.
Thanks Penelope m

Title: Re: Debenhams Oxford
Post by sherbert on Dec 27th, 2011 at 1:32pm
Hi Penelope m,

Welcome to the forum :)

Dave has written out instructions for people to look at before making a request, which are here

http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1107463510

As you will see we need a bit more information, so we can help you.

However, looking on the www.192.com site for you I have found this.

Address:
1  Magdalen Street
Oxford
Oxfordshire
OX1 3AA

    Telephone:  0844 561 6161
    Telephone:  020 7529 0236
    Fax: 01865 255 008

Ok, I know that geographical number is a London code, but it may put you through :-/

Also, have you looked on the database? I see there is an unverified number there 01865 255053 for Debenhams Oxford 'Fashion Accessories/Shoes'

Pleas let us know how you get on.

Thanks

Title: Re: Debenhams Oxford
Post by Dave on Dec 27th, 2011 at 5:29pm
Hello penelope m and welcome to SayNoTo0870.com.

As sherbert says, some background information goes a long way.

Debenhams branches have sequential numbering for extensions. So if you find one, nearby numbers are also likely to go through to somewhere else in the store.

sherbert has given us a potentially large clue which is the fax number: 01865 255008

A search of the database for the company name debenhams returns many entries and within these I looked for 01865 numbers.

These is an unverified entry for the Oxford branch, 01865 25 50??:
  • Electrical/Hardware=5036
  • Fashion Accessories/Shoes=5053
  • Menswear=5060
  • Mac Cosmetics=5063
  • Ladieswear=5072
  • Cookware=5080

These are in the range of the fax number.

You could try one of these and ask to be put through (if the department you require isn't listed). If you can, I would appreciate if you can ascertain which department it is so it can be listed as such.

Alternatively, you could try a number at random. Remember you could be ringing a phone anywhere in the building including back room areas such as the staff room and the stock room. Sometimes you find that the main number for an office is the first in the range. I would guess that this number (the first in the sequence) is 01865 255000. As ever, you will have to try it and see.

Please do report back on what you find so I can list a suitable alternative(s).

Title: Re: Debenhams Oxford
Post by bigjohn on Dec 27th, 2011 at 8:19pm
The Oxford Mail recently published the number
01865 255050

http://www.oxfordmail.co.uk/theoxfordshireweddingshow/

But that could of course apply to just the Wedding Dept.

As David says please  report back on what you find so he
can list a suitable alternative(s).

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